Insurance for Scuba Equipment including Underwater Camera

[Lonely Boy]

Do anyone know if there is any insurance company doing scuba equipment (including underwater camera) insurance for resident outside USA? I have tried DEPP and H2O and they are not doing insurance for non US resident.

By the way, I am Hongkongese.

 

[divedivedive!]

I'm based in Singapore and have had absolutely no problems getting insured by DEPP (don't know about H20). Did you manage to talk to them about it, or were you basing that on what was said on their website? If you need to, call them at the number listed on their website or email them at INNPROGRP@aol.com.

Good luck, but I'm sure you'll find they do insure beyond American soil.

 

[Lonely Boy]

Thanks, Divedivedive

Thank you very much for your help. I will contact DEPP.

 

[Lonely Boy]

By the way, do you have any chance to claim the insurance? What is your experience on its service?

Please share with me.

Thanks in advice.

 

[divedivedive!]

Hi Lonely Boy,

Fortunately, I've never yet had a need to claim on DEPP insurance, and I'm absolutely hoping I never have to. I'm sure others on this board have though, perhaps you could try the archives? Most reports that I've read have been very positive, although having said that they're mainly from American viewpoints.

I do know that should anything go wrong, they use a local dive operation/underwater photo shop who I know to be experienced at camera repairs as the base through which all exchanges, replacements, and repairs will be done. Because I know this shop pretty well, I have a lot of confidence in the DEPP coverage. You might want to ask DEPP who their Hong Kong partners/affiliates/providers are and do some background investigation.

Hope this helps.

 

[DivingGal]

I'm in Canada, and use DEPP for my u/w camera setup, and I have made a claim -- no problem.

Very efficient. In fact the company that I sent the camera to (as I was told by DEPP), offered me a loaner until they could repair the camera. Talk about customer service!