Like a kid with candy, internet prices

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Bigcape:
I wasn't referring to you guys spicifically. I made a general statement. This is a fact about warrenty cards.

So, NO I do not have you confused with anybody.

Did ya see my smilie?:D

It was just a good oppurtunity to point out that WE don't use them that way, of course others do. So really it is only a "fact" in many but not all cases.
 
So I think this is the regulator and Ebay item he's looking at purchasing

$189 "buy it now" on Ebay from Scubadiscounters.com
http://cgi.ebay.com/Oceanic-GT3-CDX...ryZ16056QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

$189. dang that is a good deal. I'd buy it from there also. You don't typically find it that cheap. Their listing on Ebay even says Brand New with *MANUFACTUER* Warranty


Scubadiscounters.com has it on their web page for $239.
They also have the "Oceanic Authorized Shop & Buy" logo on their page.
[http://www.scubadiscounters.com/catalog/product_info.php?cPath=22&products_id=1156

But I don't find them listed as an "Authorized dealer" on Oceanics web page, or they are operating under a different name for their online sales. In fact, the only Oceanic Dealer listed in Sacramento (where Scubadisounters.com is located) is Dolphin Scuba Center, Inc. and they have a different street address. So doesn't look like an "authorized dealer" or d.b.a online under a different name. See http://www.buyoceanic.com/locator/results.aspx?zip=95835

Now I know that some people selling stuff aren't Oceanic Dealers, but I figure that Oceanic might have a problem with them putting the "Oceanic Authorized Sho & Buy" logo on their page when they aren't.

BTW... if you look at the below URL... They say the are Grey market dealers on some items.


http://www.scubadiscounters.com/catalog/conditions.php
Scuba Discounters is a discount diving superstore. Our attempt is to find the best deals around. Most of our products are factory new overstock items. Some of our items are considered "grey market" by the manufacturer. If at all possible, we will provide you with a manufacturer warranty for all items that you purchase from us. For more information on our policies and warranties, please contact us by email or phone.



Though this is a really good deal, just a little research and FYI before you buy.

As for Oceanic, I'm sure they'll just love having a Grey Market dealer putting a "Oceanic Authorized Shop & Buy" logo on a "Grey Market" dealer website. (Maybe they are dealers and just Oceanic's website is not updated.... I'll let them figure that out)
 
mike_s:
So I think this is the regulator and Ebay item he's looking at purchasing

$189 "buy it now" on Ebay from Scubadiscounters.com
http://cgi.ebay.com/Oceanic-GT3-CDX...ryZ16056QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

$189. dang that is a good deal. I'd buy it from there also. You don't typically find it that cheap. Their listing on Ebay even says Brand New with *MANUFACTUER* Warranty


Scubadiscounters.com has it on their web page for $239.
They also have the "Oceanic Authorized Shop & Buy" logo on their page.
[http://www.scubadiscounters.com/catalog/product_info.php?cPath=22&products_id=1156

But I don't find them listed as an "Authorized dealer" on Oceanics web page, or they are operating under a different name for their online sales. In fact, the only Oceanic Dealer listed in Sacramento (where Scubadisounters.com is located) is Dolphin Scuba Center, Inc. and they have a different street address. So doesn't look like an "authorized dealer" or d.b.a online under a different name. See http://www.buyoceanic.com/locator/results.aspx?zip=95835

Now I know that some people selling stuff aren't Oceanic Dealers, but I figure that Oceanic might have a problem with them putting the "Oceanic Authorized Sho & Buy" logo on their page when they aren't.

BTW... if you look at the below URL... They say the are Grey market dealers on some items.


http://www.scubadiscounters.com/catalog/conditions.php




Though this is a really good deal, just a little research and FYI before you buy.

As for Oceanic, I'm sure they'll just love having a Grey Market dealer putting a "Oceanic Authorized Shop & Buy" logo on a "Grey Market" dealer website. (Maybe they are dealers and just Oceanic's website is not updated.... I'll let them figure that out)

Good research, we will be figuring some stuff out and making some calls.
 
If scuba is anything like the electronics business, there will be distributors who buy from the manufacturer and sell to the smaller dealers. Do the dealers who buy from distributors have to become "authorized" dealers? How is the manufacturer's warranty impacted?

I bought a Sealife camera directly from DBL (a large electronics distributor) and it was defective. I shipped it back to Sealife and they replaced it with a new camera - no questions asked.
 
TheRedHead:
If scuba is anything like the electronics business, there will be distributors who buy from the manufacturer and sell to the smaller dealers. Do the dealers who buy from distributors have to become "authorized" dealers? How is the manufacturer's warranty impacted?

I bought a Sealife camera directly from DBL (a large electronics distributor) and it was defective. I shipped it back to Sealife and they replaced it with a new camera - no questions asked.

This one is simple, just needs to be addressed, the dealer is Dolphin and they are an authorized dealer. The use another name on ebay, which is in fact a no no with our products. This is to allow consumers to know that they are buying from an Authorized Oceanic Dealer. Doing it how they are muddies the water so to speak.

We don't have distributors in the US, only us. Who we sell to are only authorized dealers(unlike others), if they resell to other sources who sell them then generally it becomes grey market. If it is one authorized dealer helping out another then it isn't.(say one was out of stock and got it from another close by dealer) If a dealer is caught selling to a non Oceanic dealer for resale then we will choose not to sell to them further.(again unlike others...)

Warranty is always impacted by Federal and State laws which we comply with. Alliance part programs (free parts for life) definitely are not done with a grey market product.
 
Two questions: Is there such a beast as a scuba equipment distributor? Secondly, how does Aqualung get away with not providing warranty on regulators purchased from gray market dealers?
 
TheRedHead:
Two questions: Is there such a beast as a scuba equipment distributor? Secondly, how does Aqualung get away with not providing warranty on regulators purchased from gray market dealers?

Yes, internationally we use distributers.

I can't speak for Aqualung.
 
mike_s:
So I think this is the regulator and Ebay item he's looking at purchasing

$189 "buy it now" on Ebay from Scubadiscounters.com
http://cgi.ebay.com/Oceanic-GT3-CDX...ryZ16056QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

$189. dang that is a good deal. I'd buy it from there also. You don't typically find it that cheap. Their listing on Ebay even says Brand New with *MANUFACTUER* Warranty


Scubadiscounters.com has it on their web page for $239.
They also have the "Oceanic Authorized Shop & Buy" logo on their page.
[http://www.scubadiscounters.com/catalog/product_info.php?cPath=22&products_id=1156

But I don't find them listed as an "Authorized dealer" on Oceanics web page, or they are operating under a different name for their online sales. In fact, the only Oceanic Dealer listed in Sacramento (where Scubadisounters.com is located) is Dolphin Scuba Center, Inc. and they have a different street address. So doesn't look like an "authorized dealer" or d.b.a online under a different name. See http://www.buyoceanic.com/locator/results.aspx?zip=95835

Now I know that some people selling stuff aren't Oceanic Dealers, but I figure that Oceanic might have a problem with them putting the "Oceanic Authorized Sho & Buy" logo on their page when they aren't.

BTW... if you look at the below URL... They say the are Grey market dealers on some items.


http://www.scubadiscounters.com/catalog/conditions.php




Though this is a really good deal, just a little research and FYI before you buy.

As for Oceanic, I'm sure they'll just love having a Grey Market dealer putting a "Oceanic Authorized Shop & Buy" logo on a "Grey Market" dealer website. (Maybe they are dealers and just Oceanic's website is not updated.... I'll let them figure that out)

Scubadiscounters is owned and operated by Dolphin SCUBA.
 
Well cerich and mdb have pointed out that Scubadiscoutners is owned and operated by Dolphin Scuba.

But since they are listed as a different street address and under a saperate name, it sure looks like a different operation. The fact that Oceanic doesn't even list them (scubadiscounters) as an Authorized Dealer it doesn't make it any easier for the consumer to figure out. Go figure.

Now back to the original topic of the initial poster, since this is an authorized dealer, then $189 is a "steal of a deal" for this regulator.
 
TheRedHead:
Two questions: Is there such a beast as a scuba equipment distributor? Secondly, how does Aqualung get away with not providing warranty on regulators purchased from gray market dealers?

I have posted this in response to other questions regarding scuba equipment warranty, but I will repeat it here for this thread.

The Magnuson-Moss Warranty Act governs what a manufacturer, distributor, retailer, wholesaler must do with regard to WRITTEN WARRANTIES. A manufacturer may offer a Full Warranty or a Limited Warranty, or a combination of both. For a Full Warranty, there can be no limiting factors or "hurdles" that a consumer must jump to get the warranty protection. If a Full Warranty is offered, I read the act to mean that simple possession of the product, along with some proof of when it was put into service, is all that is necessary to obtain warranty protection. I don't see any way under the law that the manufacturer can specify from whom the consumer must purchase the product. In the case of the Limited Warranty, the manufacturer can specify any condition they choose.

On the issue of RECALLS, I think any manufacturer would be putting themselves in SERIOUS jeopardy to refuse a fix because they don't like how you purchased the item. The recent recall of the Suunto D9 is a good example. For that manufacturer to even ASK you where you purchased it is unjustified, since they are duty bound by law to correct the problem. Failure to fix a particular product simply because they don't like where or how you purchased it would be very dangerous. If you were injured as a result of the use of that product and could prove that they refused to repair it because they didn't like how you purchased it..........well, you could just pick the largest dollar amount you can think of and triple it. That would likely be your award.

Remember, a company can do ANYTHING they choose.....until someone presses a legal challenge. That is the quandry we find ourselves in with this sport. No one seems willing to legally demand their fair rights and protection.

Anyway, just my opinion. Thanks.

Phil Ellis
 
https://www.shearwater.com/products/peregrine/

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