Jonno
Registered
Hi
I just returned from Sharm el Sheik with Pegasus Airlines as a group of 8 people. All of our group had check in baggage within our baggage allowance however the agents charged us a further fee because our luggage included dive equipment even though we were under the allowance.
There were many disgruntled (to the point of seething) customers at the check ins.
I am trying to establish if this is airline policy or if it is an Egyptian scam. Either way it is not helpful at this time when tourism in the area is at such a low.
Has anyone experienced anything similar please?
I just returned from Sharm el Sheik with Pegasus Airlines as a group of 8 people. All of our group had check in baggage within our baggage allowance however the agents charged us a further fee because our luggage included dive equipment even though we were under the allowance.
There were many disgruntled (to the point of seething) customers at the check ins.
I am trying to establish if this is airline policy or if it is an Egyptian scam. Either way it is not helpful at this time when tourism in the area is at such a low.
Has anyone experienced anything similar please?