Who is exempt from the baggage fees?
The following customers will not be charged service fees to check certain bags:
OnePass Elite and United Elite members get their first and second checked-bag fees waived.
Continental Airlines Presidential Plus primary Cardmembers get their first and second checked bags free. Other Continental Airlines Chase primary credit Cardmembers get their first checked bag free.
Star Alliance Gold members get their first and second checked bag fees waived
Star Alliance Silver members get only their first checked bag fee waived
Any customer traveling on full fare Economy Class tickets get their first and second checked-bag fees waived
Active U.S. military personnel get their first, second and third checked-bag fees waived
U.S. military dependents traveling with U.S. military personnel on personal travel get their first, second and third checked-bag fees waived
U.S. military dependents traveling on official business (with documentation) get their first, second and third checked-bag fees waived
The following customers will not be charged service fees to check up to 4 bags (bags must meet weight and size restrictions):
Active U.S. military personnel
U.S. military dependents traveling on official business (with documentation)
Overweight Baggage
The following customers are allowed baggage with a weight not to exceed 70 lbs.:
Customers ticketed and confirmed in BusinessFirst, First Class, Latin Business, or Business Class at time of baggage check-in
Star Gold members, including Continental Platinum and Gold Elite members
Active U.S. military personnel, whether or not or military orders
U.S. military dependents travelling with military personnel, and without military personnel when on military business.
All customers travelling to and from Brazil