I just wanted to let everyone know about Mares excellent customer service that I just received! I bought an Icon BC from my LDS, they kept insisting I was a Large, I was skeptical however I am not an expert, so I purchased the Large, being as there was no medium in stock to try on. Well before I actually dove it, I tried it on with my drysuit and realized that I had to pull all the straps as tight as they go to get a snug fit. And at depth that wouldn't work. So I went back to my LDS and they kept saying Large was fine. So I contacted Phil at Mares. They said they could exchange my BC for a Medium with no problems. I put my BC in a box, gave it to UPS. There was a problem that happened at Mares beyond anybodys control that extended my new BC from getting shipped back promptly. I contacted Tom regarding why it was taking so long and he explained everything then OVERNIGHTED me my BC to make up for it. I highly recommend Mares to anyone who is looking for new gear, from what I have seen their customer service is TOP NOTCH! 
