SW Desktop Oddity

[GrimSleeper]

I've been happily running SW Desktop on my MacBook since I got my Petrel last year. It's even got me logging dives again...

Suddenly, alas, Desktop will no longer launch. I've tried updating it to 2.5.2, but still nothing. I'm running OS 10.10.5 on an early 2011 MacBook Pro 15.

Anyone got any ideas?

 

[Dan Brown]

I recently had the same issue after updating ADOBE Air. This is the reply I got from Shearwater. Took three uninstall/reinstall cycles but it worked.

I am sorry to hear about your issues opening Shearwater Desktop.

I have tried to recreate this issue by downloading the latest Adobe Air 20 and uninstalling Shearwater Desktop then reinstalling it. Things seem to work great on my Mac.

Potentially I fixed this issue during my reinstall. Follow these steps to fully uninstall your Shearwater Desktop. (Your dives and notes will not be affected by this).

1) Open your Applications folder in Finder.
2) Locate the Shearwater folder in Applications.
3) Drag the Shearwater folder to the Trash.
4) Empty the Trash. This step is important.
5) Download and install the latest version of Shearwater Desktop from here:

https://www.shearwater.com/downloads/shearwater-desktop-download/

 

[GrimSleeper]

Thank you - problem fixed.