I'd probably not buy another Waterproof Suit. I have to agree with the poor customer service. Part of my Waterproof W1 7mm ripped due to bad stitching (after only a few dives). I sent it in for repairs and they made it look horrible. I posted on their FB page and they actually banned me from posting there. Luckily after talking to someone high up at Tusa they ended up replacing it, but the fact of the matter is I shouldn't had to go through all that. Especially not on a $400 wetsuit (which is what that one cost when I got it).
They make great looking products, but that is only 50% of the equation. If you can't provide support for your great products your going to loose in the end.
They make great looking products, but that is only 50% of the equation. If you can't provide support for your great products your going to loose in the end.