What happened to my order?

[liliank]

Hi,

I've ordered my Hot Pink force fins on 7th June and yet to received them.
Can someone please please advise what's happening to my order?
I dun wanna waste more money to buy other fins.

Ur attention is very much appreciated.

 

[Bob Evans]

liliank, I am surprised no one has been in contact about your order. Not knowing your true name I can not look up your order..but our production plant is only making black at this time. We are happy just having black Force Fin's made. Please call me. Best, Bob Evans

 

[liliank]

Hi Bob,

Thanks for your reply.

my order no. is 3055 under the name of Lilian Koh

I really really want it to be in Hot Pink as I've been using Black force fins for a decade.

Would you able to do something about it?

Sorry, due to time difference it's quite difficult for me to call you.

I've tried before and no one picks up the phone.

 

[arisval]

Hi Bob
I ve ordered and paid since 29 November 2011, a pair of tan delta ruby red through poseidon uk but i m still waiting!! I ve talked with Susan and she told me about the production problems!!! Do you think i ll receive them or the production will not be able to make them??? Thank you!!

 

[Bob Evans]

Lilian and arisval, Gosh, What can I really Say? Just, glad to be receiving black fins and plan to start my own production plant. We have black Tan Delta Force Fins and are waiting for a answer from our slow moving production plant. I would like to say more about doing production here in America..but I know best to keep my mouth shut. Please hang in and check out the Tan Delta excellerating Force Fin I just shipped to Poseidon...may be a change? Best, Bob

 

[liliank]

Do that mean we have only these options:-

1. Accept Black fins
2. Wait for our actual order (indefinite time)
3. Full refund?

 

[Bob Evans]

Liliank, what refund??? We do not charge till we ship. Please production is out of my control..so please understand your top on my list and let it go at that. Thank you. Bob