ThatsSomeBadHatHarry
Guest
This shop really is the point where terrible customer service, ridiculously high prices, and diving meet.
Not to mention that the shop itself just looks like a bunch of junk strewn in the back of someone's garage who happens to have a compresser and a few handheld calculators to figure your bill. This shop is the armpit of the diving community.
My latest trip to Breeze was my last ( unless I absolutely have to.) I was in a little bit of a rush, having just left work. With my tank already at IDH in Hawaii Kai getting a VIP(a shop that makes Breeze look like someone's unwashed schizophrenic uncle) and heading toward Kewalo Basin, I decided to pick up a tank, which should have taken five minutes. The place was empty save a few yelling, spitting employees out front. OK.
I enter the shop and wait at the counter. Three employees are behind the counter talking. Not even a glance in my direction for at least a minute.
"Hello?"
One of them, sweating profusely and for some reason, totally filthy, asked me what I wanted.
"Just one tank, please."
"Fill this out" and proceeded to haggle his part-time schedule with another unseen worker. waiting...waiting...waiting.....
My presence was nuisance and seemed like a lot of hard work for this kid. Every motion came with a deep sigh of disdain. A few hand held calculators, some carbon copies, and some unwillingness later, the payment portion was finished.
It's hard to describe the way he walked to get my tank. It was as though he was the only person anywhere. Almost aimless and lumbering and painfully slow.
Finally, I have a tank...and the dive was cancelled when I got there.
Not to mention that the shop itself just looks like a bunch of junk strewn in the back of someone's garage who happens to have a compresser and a few handheld calculators to figure your bill. This shop is the armpit of the diving community.
My latest trip to Breeze was my last ( unless I absolutely have to.) I was in a little bit of a rush, having just left work. With my tank already at IDH in Hawaii Kai getting a VIP(a shop that makes Breeze look like someone's unwashed schizophrenic uncle) and heading toward Kewalo Basin, I decided to pick up a tank, which should have taken five minutes. The place was empty save a few yelling, spitting employees out front. OK.
I enter the shop and wait at the counter. Three employees are behind the counter talking. Not even a glance in my direction for at least a minute.
"Hello?"
One of them, sweating profusely and for some reason, totally filthy, asked me what I wanted.
"Just one tank, please."
"Fill this out" and proceeded to haggle his part-time schedule with another unseen worker. waiting...waiting...waiting.....
My presence was nuisance and seemed like a lot of hard work for this kid. Every motion came with a deep sigh of disdain. A few hand held calculators, some carbon copies, and some unwillingness later, the payment portion was finished.
It's hard to describe the way he walked to get my tank. It was as though he was the only person anywhere. Almost aimless and lumbering and painfully slow.
Finally, I have a tank...and the dive was cancelled when I got there.