-hh
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cancun mark:I agree, the standards are good, and the low morbidity and mortality rates prove it...When standards are followed, the rates should continue to fall.
Having lived through it, my personal opinion is that equipment technology has been a more significant contributing factor than training for our mortality trends over the past ~30 years.
Any instructor who breaks standards is a bad reflection on all of us...you are going to flame me for this, but the QA process is confidential between PADI and its members..
but here goes: the names and businesses they own
At first glance, this public list looks quite impressive.
But peeling the first layer off the onion, we see that the date information is extremely poor and we can't tell if this is a 2004 PADI expulsion list, or a 40 year list. My personal best guess (based on the Archives page) is that it is a list of all expulsions from 1998 to present: 7 years worth.
Which might mean that this list of 64 expulsions means that PADI only gets rid of roughly 9 per year?
And this is the result out of how many millions of students taught per year and how many QA complaints received?
Unfortunately, I'm not aware of any really good, independent way to gage if a particular Agency's QA group is really doing a good job or not.
you should know, PADI (and I assume most other agencies) want to know when their members are doing good and bad. Positive reinforcement is as impoprtant as identifying problems.
Sure...And we all should know too that the purpose of a business is to make money, and it is fundimental for there to be a strain between spending money (for "doing the right thing") and making money.
The classical business solution is to optimizate the profitmaking process by spending only the minimum in necessary expenses, and QA is clearly an expense.
And specific to this, I personally lost my faith in "The System" when a friend of mine who was an Official QA Investigator for their Agency mentioned in disgust that they had done an investigation, found clear Standards Violations and had recommended that the violator be promptly terminated...but later found out that the violator had been instead allowed to return to teaching without even a reprimand.
Please note that its not productive for me to name this individual or who the Agency was in the above, because all the Agencies are "Stove Piped" with in-house QA groups.
If we really want to have a better Diving QA system, the facts of the matter are that we wouldn't have a PADI QA + NAUI QA + SSI QA + YMCA QA + (etc) stovepipe structure: the Agencies would hire (or pool) a fully independent external auditing organization to provide QC, to provide impartiality and to reduce the temptation of conflict-of-interest.
But an external auditing organization would change which column the expense is reported in, so people will claim that it will cost more. How convenient it is to neglect factors such as economy of scale considerations in order to have a contrived justification to retain control of your Auditor
I apologize for being such a cynical old SOB, but this kind of stuff happens in every industry every day, and relatively small industries simply aren't as sophisticated as the big dogs.
-hh