I'm curious whether there are any shop owners monitoring this and what you think. I'm not in the business, but it seems to me that O/W courses are kind of like the gateway drug -- the thing you can afford to heavily discount in order to sell equipment, trips and additional training. While I do not dispute that people are having bad experiences with the classes found on groupon, it does seem to me to be really bad business to offer an inferior product to those people. If they have a bad experience, they will not come back. I suspect the problem is that they get a much greater response than expected and then perhaps do not have the means or discipline to control it such that they get consistent quality. Maybe they have to bring in their "B team" instructors and dig down to the bottom of the rental equipment pile. I'm not really sure of the scenarios, but my point is that I find it hard to believe that it is a strategy to cut corners on the groupon classes. Having had quality educational experiences with my LDS, I can tell you personally that they have profited much more from the annuity of my coming back for rentals, buying equipment, further training, etc. than they did from my O/W course. Anyway, I'd love to hear from shop owners, though I guess no matter which side you fall on with this it probably does not benefit you to chime in.