Little help please. Pressure Checker leaks

[rhwestfall]

I've sent an e-mail to you folks from the link on your web page a week ago, and it is yet to be answered. I have a "delux" pressure checker that was purchased in the early spring of this year through Scuba.com. It has always had a minor leak and I thought it might have been either an o-ring in the yoke adapter, the bleeder, or the gauge where it threaded into the main body. It was very minor, and I have been able to get quick readings, so it didn't seem to be an issue. I have now discovered the leak is the actual stem at the gauge body.

I contacted you hoping to get some resolution, but have heard nothing at all.

Please advise.

Bob Westfall

 

[rhwestfall]

Update: They contacted me, and the situation is resolved. Glad to see they stand behind their equipment.

Thanks!

 

[davetowz]

Just curious, did you try calling them and talking to them?
Glad to hear it worked out for the good, XS does not suck.

 

[rhwestfall]

just what is said above. I rarely have the opportunity to make phone calls, so I rely on such things as links to customer service as was on their web page. When it went unanswered, I decided to post in this forum as a last resort. They quickly then PM'ed me, setting up what to do.

Nope, as you said, XS "does NOT suck". I have numerous accessories from them, and have been pleased with their products. Their true character comes out when something goes wrong. I think they are "5 stars".