irie1029, thanks for starting this thread. Disclosure:the following is from a flyer who's been through MIA only once. (And once was enough!) MIA is indeed a poster child for what an (American) airport should not be. I fear, however, that it is a model for what we'll be seeing in the coming years. Poster #9 - spot on. Poster #12: you have low standards. Poster #17: good decision! No. 20 - "How's TPA?" VERY nice, specially since their improvements. Poster #23: What does "I've never had a really BAD experience flying out of MIA (hundreds of times)" mean? You haven't been murdered, robbed, or missed a flight because you don't speak the lingo? And Spirit: I fly them frequently; they go from where I live to where I want to get. But, they're NOT all that cheap after they beat you up with their add-on fees. (IF you pre-pay for luggage be sure to take a copy of you're receipt to check-in!) And they've changed the seat pitch on their A319's (and, I think, 321's) - meaning, "Schedule knee surgery after the flight unless you're under 62" tall. And Spirit's FLL terminal: try them some morning around 7AM. Be prepared to be VERY vocal during check-in to get anything that even resembles "service" and make your flight. A study in Crisis Management or a CF, depending on your perspective. And Spirit's FLL terminal, #4 I think, is an arm pit the morning after. Poster #35: It's not like they don't really understand you - they just FALL BACK on that "I don't understand you" mode. ("Is my flight on time?"-"Yes." "Are my bags checked through to my destination OK?"-"Yes." "Are you from Neptune?"-"Yes." "What time does boarding begin?"-"Yes.") And, as far as NYC and Philadelphia - I don't like much of what those and other big cities represent but have many times been pleasantly surprised at how helpful and friendly the Americans in those cities have been to me. My wife had to work in MIA for a couple of two-week periods some time ago. She's said she would NEVER fly through there. MIA is confusing, excessively time consuming and to be avoided if at all possible.