Capt. Mike is a good guy, and I like him as a person, but his shop just doesn't have the s*** together. every time I needed something - if Mike is not there - they wouldn't know the price and had to call or Page mike when he is not there, which is annoying. I needed buy a tank, and they actually couldn't sell it to me on that day because they didn't know what to charge me and couldn't reach Mike on the phone.. that's just silly., and he is losing business because of that unnecessarily. Then, my gear was serviced there a few times, but I would often had to come back with it, as it wasn't working properly after the service (regulator annual service - I get on a dive site the next week to use it first time after the service, and the backup free flowing and there is nothing I could do - I actually had to send it to SeaQuest to get it fixed for an extra $20).. then did a VIP, valve service, and O2 clean on a tank... get on a dive site the tank is nearly empty - so I figured, the valve might have gotten opened in the car, so I refill it, and the valve is leaking... turns out the burst disk assembly was bad.. had to change the burst disk.. yuck!) Then, he comes to our clubs and donates various free classes as raffles. I win Equipment Specialty (PADI)... twice I had to go to his shop to get the class done, and every time he was't very enthusiastic about it (because it was free), and when it would get late and he wanted to go home.. so he said to come back another time to finish the class... I never did.
sorry, sounds harsh too, but that's just my experience. like I said, I like the guy, and I wish and mean well for his business. he has decent prices and good on discounts (but you have to ask), he also supported out dive club on many occasions, and he has very good prices on rental stuff and fills. so, if you are near that shop or find yourself easy to get there, then by all means, use it.
