Where to start?
For what it is worth, I'm sorry these people had a bad experience with Down Under. The canceling party had a sickness in the family, and it, IMO, was unethical to charge the 50% deposit. Other than that, tanks are delivered by trailer 10 feet from the boat deck. From what I understand, MBT was called prior to canceling the trip to make sure there was room on the H2O Below. I would trust Douglas and his crew with my life. The Down Under burns 2 gallons per mile, plus a captain and 2 deckhands, therefore running with less than ten people is like shooting yourself in the foot. It simply doesn't make any sense.
I can only say that, to my knowledge, Down Under makes every attempt to run the 46' Newton to make their customers happy. That is the job of every dive op I know and dive with.
For future reference, I would suggest, to minimize the risk of cancellation, booking on a busier holiday weekend or booking a trip with extra people of your own so that you are sure that your trip will go out as planned (weather notwithstanding).
For what it is worth, I'm sorry these people had a bad experience with Down Under. The canceling party had a sickness in the family, and it, IMO, was unethical to charge the 50% deposit. Other than that, tanks are delivered by trailer 10 feet from the boat deck. From what I understand, MBT was called prior to canceling the trip to make sure there was room on the H2O Below. I would trust Douglas and his crew with my life. The Down Under burns 2 gallons per mile, plus a captain and 2 deckhands, therefore running with less than ten people is like shooting yourself in the foot. It simply doesn't make any sense.
I can only say that, to my knowledge, Down Under makes every attempt to run the 46' Newton to make their customers happy. That is the job of every dive op I know and dive with.
For future reference, I would suggest, to minimize the risk of cancellation, booking on a busier holiday weekend or booking a trip with extra people of your own so that you are sure that your trip will go out as planned (weather notwithstanding).