A couple of weeks ago there was a thread inquiring about divers' experiences with the Princeton Tec Shockwave LED light.
I mentioned that I had one of these lights which broke after only a few dives and that I was having trouble getting it serviced. (Here is the original thread for reference http://www.scubaboard.com/showthread.php?t=135894&highlight=Princeton+Tec)
After some helpful information, I sent my light off to Princeton Tec for repair. Considering my negative view of them, I was not terribly hopeful. I have to say I was very wrong, the light came back today, less than a week after I sent it to them. In fact, they sent me a brand new light with batteries included.
I have to say, this company is impressive and my previous view was obviously innacurate.
By the way, the light itself is great. Obviously I would not hesitate recommend them and their products.
Best wishes,
Jeff
edited
I mentioned that I had one of these lights which broke after only a few dives and that I was having trouble getting it serviced. (Here is the original thread for reference http://www.scubaboard.com/showthread.php?t=135894&highlight=Princeton+Tec)
After some helpful information, I sent my light off to Princeton Tec for repair. Considering my negative view of them, I was not terribly hopeful. I have to say I was very wrong, the light came back today, less than a week after I sent it to them. In fact, they sent me a brand new light with batteries included.
I have to say, this company is impressive and my previous view was obviously innacurate.
By the way, the light itself is great. Obviously I would not hesitate recommend them and their products.
Best wishes,
Jeff
edited