Suunto Cobra depth sensor support

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jaz29

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Location
COMMERCE TOWNSHIP, MICHIGAN, USA
# of dives
25 - 49
I bought a Suunto Cobra before the recall manufactured date. I had it serviced at a authorized LDS and now the depth is bouncing around (dry-not diving). After doing research, I now see the recall, but think mine may have not been included. Serial number is #838080. I have the receipt and wondering if I am included in the recall, can get fixed or should I move on to a new product.
 
Here is the text from the email I received in 2018 concerning this very thing. You don't give any dates of your purchase, but I think you may be covered.


Legal Notice
If you previously purchased a new Suunto Dive Computer, a class action
settlement may provide you certain benefits and relief.
This notice is being sent regarding a proposed class action settlement involving certain Suunto Dive Computers with allegedly defective depth pressure sensors. A proposed settlement has been reached and you have been identified as a potential Class Member.​
Who is included?​
Under the Settlement, Class Members are all individuals who purchased new in the United States one or more of the following models of Suunto Dive Computers that were manufactured from January 1, 2006 to August 10, 2018: Cobra, Cobra 2, Cobra 3, Cobra 3 Black, Vyper, Vyper Novo, Vyper 2, Vyper Air, HelO2, Gekko, Vytec, Vytec DS, Zoop, Zoop Novo, Mosquito, D4, D6, D9, D4i, D6i, D4i Novo, D6i Novo, D9tx, and DX. Retailers or other individuals who purchased a Dive Computer for resale or individuals who purchased used Dive Computers are not Class Members.

This settlement does not involve claims of personal injury or wrongful death.​
What does the Settlement provide?​
Under the Settlement, every Class Member who has a good faith belief that their Dive Computer has experienced a depth pressure sensor failure is entitled to have his or her Dive Computer inspected to determine whether the Dive Computer has a faulty depth pressure sensor. If it does, Suunto will repair your Dive Computer or replace it for free. Class Members can take advantage of the Inspection, Repair or Replacement Program for the longer of ten years from the date of manufacture of the Dive Computer or one year from the date the Settlement is finally approved and all appeals, if any, are resolved in favor of the Settlement. Go to www.SuuntoDiveComputerSettlement.com or www.Suunto.com for more information on how to submit your Dive Computer for inspection.

The Settlement also reimburses qualifying Class Members for certain out-of-pocket costs. To be eligible for reimbursement, you must submit a Claim Form by February 24, 2019. A Reimbursement Claim Form is attached and also can be obtained by going to www.SuuntoDiveComputerSettlement.com.

PADI eLearning certification or online training classes may become available under the terms of the Settlement. To participate, you can register by going to www.SuuntoDiveComputerSettlement.com.​
What are my other options?​
You may ask to get out (opt out) of the proposed Settlement. If you want to opt out, you must do so by November 14, 2018. If you opt out, you will not be entitled to any of the settlement benefits and you cannot object to the Settlement. If you stay in the Class, you may object to any part of the Settlement by filing an objection by November 14, 2018.​
How can I get more information?​
For additional information on the Settlement, important dates, how to determine your Dive Computer’s date of manufacture, to submit a Claim and to see the Long Form Notice, go to www.SuuntoDiveComputerSettlement.com, call the settlement hotline toll-free at 1-888-593-6254 or send a request by mail to:​
Suunto Dive Computer Settlement
c/o JND Legal Administration
P.O. Box 91345
Seattle, WA 98111​
Para ver este aviso en español visita www.SuuntoDiveComputerSettlement.com.​
Source: Superior Court for the State of California, County of San Diego​
 
Here is the text from the email I received in 2018 concerning this very thing. You don't give any dates of your purchase, but I think you may be covered.


Legal Notice
If you previously purchased a new Suunto Dive Computer, a class action
settlement may provide you certain benefits and relief.
This notice is being sent regarding a proposed class action settlement involving certain Suunto Dive Computers with allegedly defective depth pressure sensors. A proposed settlement has been reached and you have been identified as a potential Class Member.​
Who is included?​
Under the Settlement, Class Members are all individuals who purchased new in the United States one or more of the following models of Suunto Dive Computers that were manufactured from January 1, 2006 to August 10, 2018: Cobra, Cobra 2, Cobra 3, Cobra 3 Black, Vyper, Vyper Novo, Vyper 2, Vyper Air, HelO2, Gekko, Vytec, Vytec DS, Zoop, Zoop Novo, Mosquito, D4, D6, D9, D4i, D6i, D4i Novo, D6i Novo, D9tx, and DX. Retailers or other individuals who purchased a Dive Computer for resale or individuals who purchased used Dive Computers are not Class Members.

This settlement does not involve claims of personal injury or wrongful death.​
What does the Settlement provide?​
Under the Settlement, every Class Member who has a good faith belief that their Dive Computer has experienced a depth pressure sensor failure is entitled to have his or her Dive Computer inspected to determine whether the Dive Computer has a faulty depth pressure sensor. If it does, Suunto will repair your Dive Computer or replace it for free. Class Members can take advantage of the Inspection, Repair or Replacement Program for the longer of ten years from the date of manufacture of the Dive Computer or one year from the date the Settlement is finally approved and all appeals, if any, are resolved in favor of the Settlement. Go to www.SuuntoDiveComputerSettlement.com or www.Suunto.com for more information on how to submit your Dive Computer for inspection.

The Settlement also reimburses qualifying Class Members for certain out-of-pocket costs. To be eligible for reimbursement, you must submit a Claim Form by February 24, 2019. A Reimbursement Claim Form is attached and also can be obtained by going to www.SuuntoDiveComputerSettlement.com.

PADI eLearning certification or online training classes may become available under the terms of the Settlement. To participate, you can register by going to www.SuuntoDiveComputerSettlement.com.​
What are my other options?​
You may ask to get out (opt out) of the proposed Settlement. If you want to opt out, you must do so by November 14, 2018. If you opt out, you will not be entitled to any of the settlement benefits and you cannot object to the Settlement. If you stay in the Class, you may object to any part of the Settlement by filing an objection by November 14, 2018.​
How can I get more information?​
For additional information on the Settlement, important dates, how to determine your Dive Computer’s date of manufacture, to submit a Claim and to see the Long Form Notice, go to www.SuuntoDiveComputerSettlement.com, call the settlement hotline toll-free at 1-888-593-6254 or send a request by mail to:​
Suunto Dive Computer Settlement
c/o JND Legal Administration
P.O. Box 91345
Seattle, WA 98111​
Para ver este aviso en español visita www.SuuntoDiveComputerSettlement.com.​
Source: Superior Court for the State of California, County of San Diego​
Thank you. I purchased November 4, 2005
 
Well, unfortunately, it appears yours is not eligible as it has to be manufactured after Jan. 1, 2006. Plus the date to register for the claim has passed. Looks like you're SOL on this one and time for an upgrade.

Sorry about that.
 
I've had several older ones that were pre recall that ended up developing depth sensor issues. I attribute their failure to age more than anything
 
I've used Suunto computers since 1988, as have friends in our club.

SME, Solution, Favor, Companion, Eon (original air integrated) - don't recall ever having a depth sensor failure

Cobra, Vyper, Gecko - personally had 1 x Cobra & 1 x Vyper fail. Computer sticks at a random, shallow, depth and never clears. Don't believe they are repairable.

Don't see it as age as the v old computers were remarkably reliable - a friend still used his SME until 4/5 years ago. More the problem being a revised sensor and middle age........
 
I just sent mine in...was out of warranty and recall. They offered me 20% off a new Cobra 3. Going to take it. Not a bad deal.
 
https://www.shearwater.com/products/perdix-ai/

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