tonka97
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Just read July 07 UNDERCURRENT publication. I own 2 Sherwood regulators and was quite disappointed with the current status of Sherwood. Let the buyer beware! They appear to be coasting on their past reputation, certainly not the present.
Sherwood Scuba is now a part of Cramer Decker Industries, a conglomerate that also sells non-diving items like industrial gas equipment.
On Sherwood's home site, there is NO physical address available, just a 'contact us' form you must fill out. No response was provided to an owner of a defective BC. He also sent a certified letter to the address listed on a Sherwood brochure; this letter was returned with a "moved" notation, and had no forwarding address.
Finally he alerted PADI and the US Product Safety Commission, and did get a response.
Another frustrated owner of a defective WISDOM dive computer received "zero response".
Undercurrent is an excellent, reputable publication for advanced divers and accepts no advertisements from manufacturers.
They report that to contact Sherwood, call 800 347-9766, or scuba@cramerdecker.com with the caveat "But there is no guarantee you'll get a response."
Sherwood Scuba is now a part of Cramer Decker Industries, a conglomerate that also sells non-diving items like industrial gas equipment.
On Sherwood's home site, there is NO physical address available, just a 'contact us' form you must fill out. No response was provided to an owner of a defective BC. He also sent a certified letter to the address listed on a Sherwood brochure; this letter was returned with a "moved" notation, and had no forwarding address.
Finally he alerted PADI and the US Product Safety Commission, and did get a response.
Another frustrated owner of a defective WISDOM dive computer received "zero response".
Undercurrent is an excellent, reputable publication for advanced divers and accepts no advertisements from manufacturers.
They report that to contact Sherwood, call 800 347-9766, or scuba@cramerdecker.com with the caveat "But there is no guarantee you'll get a response."