tx51210
Contributor
The DEPP website registration form errors when you attempt to submit. I have not received a reply to email and calls go to voicemail and I have not received a reply. I am wondering if they are still in business.
Is DEPP insurance out of business?
- Thread starter tx51210
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bladephotog
Contributor
tx51210:The DEPP website registration form errors when you attempt to submit. I have not received a reply to email and calls go to voicemail and I have not received a reply. I am wondering if they are still in business.
Nevermind.
Gudge
Contributor
I'm in the middle of settling a claim at the moment for some gear that got stolen earlier this year. I got approval to purchase the replacement equipment about a week and a half ago. If you're dealing with Sandy she had an accident a few weeks ago and everything went quiet for a while until Dixie took over my claim and things started happening again.
Keep in mind that they can sometimes be a bit slow in answering emails as well.
Keep in mind that they can sometimes be a bit slow in answering emails as well.
OP
tx51210
Contributor
I had heard decent things about DEPP but if I have to work this hard to buy a policy, I have to wonder how difficult it would be to deal with a claim.
I would like to insure my photo equipment before I dive it and I may have to miss a dive next weekend if I cannot get this stuff covered. I emailed my information Friday evening along with some questions and called Monday to follow up and left a voicemail. I figured I would hear something after two business days and hopefully get coverage in a week. Doesn't look like that will happen.
I would like to insure my photo equipment before I dive it and I may have to miss a dive next weekend if I cannot get this stuff covered. I emailed my information Friday evening along with some questions and called Monday to follow up and left a voicemail. I figured I would hear something after two business days and hopefully get coverage in a week. Doesn't look like that will happen.
WarmWaterDiver
Contributor
I wish Dive Assure was available in LA
DAN was our sole option this year.
I prefer competitive market forces.
DAN was our sole option this year.
I prefer competitive market forces.
FWIW, I've dealt with DEPP since 2003 and they've always been quick and responsive. This would appear to be unusual for them.
OP
tx51210
Contributor
Wildcard:
I don't believe DAN subs to DEPP. DAN's site states "Dive Equipment Insurance services are being provided by Senn, Dunn, Marsh, and Roland, LLC." and the link pops up as H2Oinsurance.com with different policies than DEPP.
bladephotog
Contributor
tx51210:
Correct, this is who I have my insurance with.
OP
tx51210
Contributor
bladephotog:
I settled on the H2O insurance thu DAN.
I liked the DEPP policy setup better, but the lack of responsiveness from DEPP and the poor condition of their website made me abandon my attempts at getting a DEPP policy. Had all the DEPP info filled out and submitted, just never could get some simple questions answered about the pricing.
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