Okay simple timeline.
monday- goes in and registers. Buys books and dvd. Shop asks about gear. She says, I already have it. They say "where?". She says "online" They make grumblings about how she better buy the BC, reg, etc from them.
Fri- fins still havent arrived. She asks if she can just rent some for the class. More grumbling, but they agree for $20 a day (yikes!)
Sat- Goes in to do the class (which starts late) Calls and asks me to bring my wetsuit to the shop since they dont have them for the pools class. No big deal I drive down and give it to her (we wear real close to the same size) Its brand new and not from them. Maybe they were eyeing more lost sales? Anyhow we come back from lunch and she's ready to go on time. They dont start for another 45min for some reason, and then boot her after 90 min.
From what I understand, the other lady that got booted (aside from having more issues) also had previous gear she used from snorkeling. The other two students who got to stay bought all their gear at the shop.