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I hear it every day: "Whatdaya got on sale. I need something cheap." It's pretty rare that anyone asks me first for something good...
I'll try to sidetrack that approach, though - and talk about what will work for them. I think that's the way to do business, the way to build repeat business, and - the way to avoid all the *****ing & griping I'll hear if they buy poorly! My company does a lot of business by phone, though - and I know that they love to bypass me and my commissions, yet - the phone agents just sale what sales!!
So, how do we shop for a dive trip, or ask for suggestions on SB? Do we ask for:
First: Good, Safe Diving;
Second: Good Food & Lodging; and
Third: A Competitive Price...?
Or do we price shop? "Whatdaya got on sale. I need something cheap." If we're booking by phone or net, don't you think the salesman is going to sale what sales...?
I'll try to sidetrack that approach, though - and talk about what will work for them. I think that's the way to do business, the way to build repeat business, and - the way to avoid all the *****ing & griping I'll hear if they buy poorly! My company does a lot of business by phone, though - and I know that they love to bypass me and my commissions, yet - the phone agents just sale what sales!!
So, how do we shop for a dive trip, or ask for suggestions on SB? Do we ask for:
First: Good, Safe Diving;
Second: Good Food & Lodging; and
Third: A Competitive Price...?
Or do we price shop? "Whatdaya got on sale. I need something cheap." If we're booking by phone or net, don't you think the salesman is going to sale what sales...?