well first i must congratulate sealife on their excellent service. living in bahrain i popped to florida to the boat show and was impressed with the sealife 800, i was shown the type of pictures i was looking to produce on the bahrain pearl grounds. unfortunately during a sea dive (the first with my new set up) a pin fell from the strap and the camera was lost over the side from 4 mtrs and promptly disappeared into the waves. a brief email to the customer service resulted in a reply from Joseph, who asked me to return the strap and original invoice.
my doubt came in as to what would result from the emails but today fedex delivered a bright new box with a new 800. now that is what i call professional customer service.
i would not hesitate to recommend the company to any one dealing with photography.
i wish them all the best with the release of the 1000 model.
again thanks to all concerned
my doubt came in as to what would result from the emails but today fedex delivered a bright new box with a new 800. now that is what i call professional customer service.
i would not hesitate to recommend the company to any one dealing with photography.
i wish them all the best with the release of the 1000 model.
again thanks to all concerned
