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Deep 6 is NOT a "Self Service" model

Discussion in 'Deep 6 Outfitters' started by cerich, Nov 24, 2018.

  1. Scuba Scott

    Scuba Scott Instructor, Scuba ScubaBoard Supporter

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    The availability of the course is not a concern, return on investment is. I also have no interest in servicing other brands that are not popular in my area. Not that the equipment isn't good, is just that I would never make enough servicing certain brands to cover the expense of getting authorized to service them.

    I'm sure you teach an excellent class on this but as these regs are a very simple design that I am already familiar with, if I ever get to spend any time training with you I think there are some other things you could teach me that would be a much more valuable use of our time.
     
  2. JackD342

    JackD342 Dive Shop

    # of Dives: 500 - 999
    Location: Highland Park, IL
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    I often think about that metaphor, and it makes a lot of sense. But it is still not quite the same.

    The issue is not whether or not I think I am able to supply the same level of service and expertise as the next guy with or without specialized training, it is a matter of my ability to defend that service in the (fingers crossed) event that something occurs where a diver or their family point a lawsuit my way. I don't get to decide liability, that is what the courts do. If a manufacturer has a "trained and authorized" program, any decision I make outside of that becomes much more difficult to defend in a court of law. Even if a manufacturer provides training but does not REQUIRE training, that becomes a weak point in the defense of an "untrained" provider.

    I think the inherent risk and the general expectation of who can perform what service in the automotive repair industry is just not an apples to apples comparison with dive. And I think generally accepted practice weighs heavily in that kind of litigation. (I'm NOT a lawyer, just prudently cautious)
     
  3. EireDiver606

    EireDiver606 DIR Practitioner

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    Awesome story Sam. Not many can say they’ve had the pleasure of meeting Jacques Cousteau!
     
    Sam Miller III likes this.
  4. Lorenzoid

    Lorenzoid idling in neutral buoyancy

    # of Dives: I just don't log dives
    Location: Atlanta, USA
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    If the case involved a reg brand you were "authorized" to service, would that same greedy, over-zealous lawyer simply decide not to go looking for you once he learns you have "authorization"? I suspect the idea that being "authorized" to service a particular regulator brand helps insulate a shop from liability is something made up by the reg mfg industry.
     
    Scuba J7, lexvil and txgoose like this.
  5. txgoose

    txgoose Manta Ray

    # of Dives: 50 - 99
    Location: Houston
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    I assume that it would be fairly big news in the industry, are there documented cases of a reg tech being found negligent in a diving accident?

    A person can be sued for anything. Is there much precedence for reg techs being found negligent? And of those cases, how many were negligent because they serviced a reg that they hadn't received some level of certification for? I have no skin in the game, but it seems like it would be information widely circulated if it was an even remotely regular occurrence.

    For that matter, are regulator sets regularly tested by some official group after an accident? Are reg sets generally collected as evidence after an accident?

    This might be a big digression. I've just don't recall ever seeing information posted related to any lost negligence case. Well, I don't know that I've read about a case ever being brought against a reg tech. Surely in our sue happy environment (USA) someone has.
     
  6. Scuba Scott

    Scuba Scott Instructor, Scuba ScubaBoard Supporter

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    No, I'm sure the lawyer will still come looking for me. My liability insurance is much more likely to cover me though if I did something I was authorized to do. I'm no lawyer so I don't know if it will help or not so I just do the best I can do and hope it is enough. If the industry made it up then they fooled me. What do you think the chances are of getting someone who knows nothing about diving to believe it if they can make me believe it? Those are the people I have to look out for.
     
    JackD342 likes this.
  7. JackD342

    JackD342 Dive Shop

    # of Dives: 500 - 999
    Location: Highland Park, IL
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    NOTHING completely insulates ANYONE from a lawsuit in this country. Which is why there is so much focus on managing liability to maintain the most defensible position possible.
    Having all your ducks in a row may discourage a legal action, but more important is to be able to successfully defend one that is brought.
    I for one would not want to be a "test case" of whether "authorized" is meaningful or not.

    And while it may sound like I am arguing a specific position, that is not the case. I am just trying to clarify the real world environment in which we operate - especially for folks that think liability is an optional or mythical concept that is easily ignored.
     
  8. cerich

    cerich ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: 5,000 - ∞
    Location: Georgia
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    For every shop that only services brands they are dealers for Another does all brands.

    Shops get to choose their level of comfort
     
    Scuba J7 likes this.
  9. The Chairman

    The Chairman Chairman of the Board

    # of Dives: I just don't log dives
    Location: Cave Country!
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    Yes, they are. Most LDSes I know, take whatever work they can get. Some won't, but most will.
     
  10. Scuba Scott

    Scuba Scott Instructor, Scuba ScubaBoard Supporter

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    OK, In my example I am not at fault in either case. If an engine blew up because of a faulty oil change or a faulty brake job caused a crash I would be at fault and insurance may cover that because I was doing work that I am qualified to do based on what is accepted in the industry.

    In my example of unauthorized service, my insurance may decline to pay for my legal defense even though my work was not the cause of the injury. I would likely be found not liable but would go bankrupt proving it.
     
    JackD342 likes this.

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