gcbryan
Contributor
I agree regarding Matt and the others at NWSD. I also have good personal relationships with the shop very near my house but over the years have experienced some of the things I've written about.
Some of what I'm talking about is the nature of the industry (in general and not specific in every case). It's still good to keep newer divers aware of these issues and it sounds like many posters have had similar issues as well.
In many cases it's employees doing their best with owners who frustrate the employees as well as the customers. It's a tough business and I have a grudging respect for anyone who can keep a scuba business running for year after year.
I see no problem with being critical on a discussion board even though some are taking this as too much about me or are over interpreting my attitude towards the shops I frequent. I have good working relationships with any store I frequent or I wouldn't go there.
Some people don't appreciate criticism regardless of the subject. I'm not one of them. I like to see all sides discussed on any subject. It keeps things honest.
Some of what I'm talking about is the nature of the industry (in general and not specific in every case). It's still good to keep newer divers aware of these issues and it sounds like many posters have had similar issues as well.
In many cases it's employees doing their best with owners who frustrate the employees as well as the customers. It's a tough business and I have a grudging respect for anyone who can keep a scuba business running for year after year.
I see no problem with being critical on a discussion board even though some are taking this as too much about me or are over interpreting my attitude towards the shops I frequent. I have good working relationships with any store I frequent or I wouldn't go there.
Some people don't appreciate criticism regardless of the subject. I'm not one of them. I like to see all sides discussed on any subject. It keeps things honest.