EireDiver606
Contributor
What attitude? Please send me a link.yeah, that. I was considering a DSS Kydex plate at one point, but after seeing Tobin's attitude on this board I dropped the idea.
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What attitude? Please send me a link.yeah, that. I was considering a DSS Kydex plate at one point, but after seeing Tobin's attitude on this board I dropped the idea.
You are right, you have no business here because you don't know what you are talking about. The DSS Torus wing has does not have an accessible bladder. The shell is sewn shut, so you need to send it back to DSS for repair. The LCD wing does have an accessible bladder, BUT DSS does not recommend patching the wing and does not sell the bladders. The only way to get a new bladder is to sent the damaged wing back to DSS for a bladder replacement. So the OP's only choice is to buy another wing or stop diving until Tobin decides if and when to open up again.
What attitude? Please send me a link.
This is not a universal consensus by a long shot. There is nothing special about DSS gear, it is not any better in quality than most other gear on the market. Anyone that says that it is either his friend or has nothing else to compare it to.
How do you know you don’t just have very fragile skin and are blowing this whole thread out of proportion.
(This post is not meant to insult you in anyway just to create a bit of perspective from his point of view, especially as he’s not here to defend himself and this is extremely embarrassing for him). This is just for perspective.
Moral of the story:
1. Get thicker skin.
2. I think it’s ridiculous that you’re trying to slander and harm his name relating to his business which is his only source of income on a forum that lots of people will see...that to me is criminal at the very least.
How do you know you don’t just have very fragile skin and are blowing this whole thread out of proportion.
(This post is not meant to insult you in anyway just to create a bit of perspective from his point of view, especially as he’s not here to defend himself and this is extremely embarrassing for him). This is just for perspective.
Imagine what it must feel like to be moving an entire business 1000 miles on his own. He’s probably getting less than 6 hours sleep a night and probably answering 200 phone calls a day, when half of them are from people who don’t know he’s temporarily out of business and who are moaning to fix their wing for free that is out of warrant, on top of that, he probably had a really stressful day...
Have you ever bitten someone’s head off when they were only nice to you? Of course you have, everyone has and you feel bad about it afterwards.
Moral of the story:
1. Get thicker skin.
2. I think it’s ridiculous that you’re trying to slander and harm his name relating to his business which is his only source of income on a forum that lots of people will see...that to me is criminal at the very least.
3. If you’re this unpleased about the bloody situation, call him upfront and tell him that, don’t go straight behind his back and do this. This is horrible. That’s what 12 yr olds in my opinion do (I’m not calling you a 12yr old).
Would you like it if someone did this to you when you were going through a hard and stressful time?
How do you know you don’t just have very fragile skin and are blowing this whole thread out of proportion.
(This post is not meant to insult you in anyway just to create a bit of perspective from his point of view, especially as he’s not here to defend himself and this is extremely embarrassing for him). This is just for perspective.
3. If you’re this unpleased about the bloody situation, call him upfront and tell him that, don’t go straight behind his back and do this. This is horrible. That’s what 12 yr olds in my opinion do (I’m not calling you a 12yr old).
Would you like it if someone did this to you when you were going through a hard and stressful time?
I was under the impression DSS went out of business a month or two ago. Last I heard - from the horses mouth as they say, they might or might not reopen at some undefined time in the future probably in another state. Has that changed?Don't even consider buying from this guy. He is absolutely overwhelmed with the move to Nevada, unable to provide customer service to his past customers and ruder than ever. I called DSS to ask about taking care of a leak in my wing that occurred on the very first dive (after buying it about 20 months ago) down in COZ. I understand his warrantee is only 1 year, but I was hoping to at least see if he would back up his gear (that apparently is the best in the WORLD) or buy another wing. After being berated because he has equipment in 3 different states and is overwhelmed and it's my fault, I should have let him know what I think of him, his business and his customer service, but I politely listened, thanked him and said goodbye.
I HIGHLY suggest that you go elsewhere for your gear, if you ever are able to buy from him again. I've been around the world many times and have dealt with all kinds of wonderful and not so wonderful people, but he is at the top of the ego/jerk list. I've been nothing but nice and respectful to him but he doesn't have a clue how to treat people, especially those who have given him their business. I'm done with him and have to swallow the cost of replacing the bad wing (the best one IN The WORLD) with another one, hopefully from a company with great customer service.
If you chose to buy from DSS in the future, do so at your own risk. Some people just don't deserve our time or our money.
I was under the impression DSS went out of business a month or two ago. Last I heard - from the horses mouth as they say, they might or might not reopen at some undefined time in the future probably in another state. Has that changed?