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Faulty Intova Compact Torch

Discussion in 'Intova' started by scuba_sirhc, Nov 23, 2009.

  1. scuba_sirhc

    scuba_sirhc Nassau Grouper

    # of Dives: 100 - 199
    Location: Singapore
    104
    0
    0
    Recently I bought the 4.7W Compact Torch from B&H Photo. However there is a problem with it. When i placed the batteries in the battery holder and screw on the tail end, the torch powers on automatically. I tried to turn off or switch mode but the push button doesnt work. Sometimes the light doesn't come on at all after placing the batteries in the torch.

    Have I gotten a bad apple?
     
  2. M2

    M2 Angel Fish

    # of Dives: 200 - 499
    Location: Central CA
    19
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    I have the same or simular torch, concentrated beam which I liked a lot more than the wide angle and have never had any problems with it. I'd guess something with the magnetic switch is screwed up. Try returning it to the store or email Intova they got back to me quickly when I had a question about rechargeable batteries for the CR123 batt. (they don't reccomend using rechargable)
     
  3. IntovaJoe

    IntovaJoe Nassau Grouper

    180
    30
    28
    Sorry to say but sounds like you have gotten a bad apple. We try hard to
    catch problems in our QC process but sometimes they slip through. Please
    contact B&H for a replacement. If there is any problem we will take care
    of it.
     
  4. scuba_sirhc

    scuba_sirhc Nassau Grouper

    # of Dives: 100 - 199
    Location: Singapore
    104
    0
    0
    Dear Joe thanks for the prompt reply. I have contacted B&H and they will send me a new one however they are out of stock for the Intova Compact Torch and they do not know when will the stock be available. Is there anyway you could expedite the process as i need the torch for a dive trip?
     

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