Capt.JimDavis
Contributor
Well I am new on this board and in scuba jargon but I've made hundreds of purchases on the net before therefore I can say that I am experienced in spending money!
Monday I tried to purchase a Dive Skin (recommended here on this forum) from Scuba.com. I tried 3-4 times to checkout via PayPal but for some reason my Mac couldn't connect their server at the checkout.
So I called them the next day and ordered on the phone. A few hrs later I received a "problem with your order" e-mail telling me that they can't process my CC. Called them again and they told me that the address I gave them for shipping wasn't my billing address. I said " Of course not, you didn't ask me a billing address and gave them the billing address. Then today (day 3) I still didn't hear or receive a confirmation e-mail from them so I called.
They told me that they can't process my order unless if i contact my bank and tell them to add my shipping address into my bank acct.
I told them that I never heard such a thing but I will check with the bank.
So I called the bank and they confirmed what I was telling the scuba.com operators all along.
So I said forget it and called them today 4:55 pm and gave the operator my order number and told him just simply cancel my order. He said "no problem sir, I am canceling right now".
By 4:57 I received an e-mail indicating that my order was shipped with a FedEx tracking #.
This was the strangest purchase I ever made online so far.
Are they always like this or was it my luck?
Monday I tried to purchase a Dive Skin (recommended here on this forum) from Scuba.com. I tried 3-4 times to checkout via PayPal but for some reason my Mac couldn't connect their server at the checkout.
So I called them the next day and ordered on the phone. A few hrs later I received a "problem with your order" e-mail telling me that they can't process my CC. Called them again and they told me that the address I gave them for shipping wasn't my billing address. I said " Of course not, you didn't ask me a billing address and gave them the billing address. Then today (day 3) I still didn't hear or receive a confirmation e-mail from them so I called.
They told me that they can't process my order unless if i contact my bank and tell them to add my shipping address into my bank acct.
I told them that I never heard such a thing but I will check with the bank.
So I called the bank and they confirmed what I was telling the scuba.com operators all along.
So I said forget it and called them today 4:55 pm and gave the operator my order number and told him just simply cancel my order. He said "no problem sir, I am canceling right now".
By 4:57 I received an e-mail indicating that my order was shipped with a FedEx tracking #.
This was the strangest purchase I ever made online so far.
Are they always like this or was it my luck?