stumpydive
New
I read two posts from Fall/Winter 2008 that experienced similar issues, but the fix wasn't cited.
I downloaded and installed the Drak 1.4.0.1 Upgrade. Then selected Upgrade DC Firmware, connected the Nemo Wide to the interface and set to PC Mode. Received a Fail message and Nemo Wide stuck in "Downloading" mode. I removed the battery to turn off the dive computer. Reinstalled the battery, Nemo Wide displays MEM CHECK, then FAIL, then LOADING, then FAIL...continues to repeat the LOADING then FAIL cycle. The Nemo is stuck in the DOWNLOADING...FAIL loop as soon as the battery is installed. I can't make any input selection to PC Mode, etc.
Response from the Mares Software Support: "You need to retry all upgrade operation. Try to launch upgrade procedure when the Fail message appears." I tried to launch the upgrade procedure when the Fail message appears following MEM CHECK, then following LOADING. Each try resulted in "Error - firmware upgrade operation now allowed for current Dive Model." Any attempt to launch upgrade during LOADING display results in Drak application lock-up.
As luck would have it, the 2-year warranty expired Mar 22, 2009. Does anyone have any suggestions or know where/if it can be sent for repair?
I downloaded and installed the Drak 1.4.0.1 Upgrade. Then selected Upgrade DC Firmware, connected the Nemo Wide to the interface and set to PC Mode. Received a Fail message and Nemo Wide stuck in "Downloading" mode. I removed the battery to turn off the dive computer. Reinstalled the battery, Nemo Wide displays MEM CHECK, then FAIL, then LOADING, then FAIL...continues to repeat the LOADING then FAIL cycle. The Nemo is stuck in the DOWNLOADING...FAIL loop as soon as the battery is installed. I can't make any input selection to PC Mode, etc.
Response from the Mares Software Support: "You need to retry all upgrade operation. Try to launch upgrade procedure when the Fail message appears." I tried to launch the upgrade procedure when the Fail message appears following MEM CHECK, then following LOADING. Each try resulted in "Error - firmware upgrade operation now allowed for current Dive Model." Any attempt to launch upgrade during LOADING display results in Drak application lock-up.
As luck would have it, the 2-year warranty expired Mar 22, 2009. Does anyone have any suggestions or know where/if it can be sent for repair?