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Perdix AI and bluetooth...

Discussion in 'Shearwater Research' started by mwerle, Sep 1, 2019.

  1. Texasguy

    Texasguy Solo Diver

    # of Dives: I just don't log dives
    Location: Fort Lauderdale, FL
    Have same problems with my 2 perdixes, one AI, the other is not. Takes hours to connect simply because the bluetooth connection takes like 3 mins before it rejects a connection. When you try multiple times hours pass. Very frustrated at the experience. Now I am even skipping damn firmware versions not to go through the connect hell again.

    I gave up downloading my dives after the dives themselves because - are you kidding me?
  2. BlueTrin

    BlueTrin ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: 100 - 199
    Location: London
    Just bit the bullet and bought a Perdix AI.

    Had no issues synching and updating firmware using my phone.

    For some reason it is really slow though to push the firmware from the phone to the computer
  3. Fastmarc

    Fastmarc Just drifting along...

    # of Dives: 200 - 499
    Location: Kingston, Jamaica
    I can't get my new Perdix AI to connect with my android cloud app either. Any update on how to get around this issue?
  4. outofofficebrb

    outofofficebrb HARRO HUNNAYYY

    # of Dives: 200 - 499
    Location: San Francisco, California
    What kind of device and/or app are you trying to connect it with?
  5. taimen

    taimen ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: 200 - 499
    Location: Europe
    No official updates, but this has now worked for me.

    Remove previous shearwater bt pairings from your phone (in Android settings)
    Turn Perdix bluetooth on
    Go to Android phone settings, turn bluetooth on and pair the phone with Perdix
    Run Shearwater cloud and try to connect. (or Subsurface)
    Connection is also very slow. Transferring dive data takes a long time while BT LE should be quite fast connection for the amount of data transferred.
  6. Paul M

    Paul M Nassau Grouper

    # of Dives: 200 - 499
    Location: Waterloo, ONT
    This same procedure has worked for me the past couple years on my Samsung Note 8. Make sure the Perdix is paired up before starting any cloud apps to transfer your dives.

    I download all dives to both Shearwater and Subsurface. (redundancy is important, right?)
    A 90 minute dive can take 7-8 minutes to download in either app which, I agree, seems like a long time for the amount of data.

    If I download to my Win 10 device (very very rarely) I disable the built-in laptop BT, reboot, plugin the Shearwater BT dongle and it seems to work each time. This is Microsoft's fault.

    I love my Perdix AI.
  7. Fastmarc

    Fastmarc Just drifting along...

    # of Dives: 200 - 499
    Location: Kingston, Jamaica
    Got it to pair with an ipad last night without any issues, so at least I've managed to update to the latest firmware. No logs yet.

    I'll try the above suggestions with android when I go home. My preference would be to use my phone.
  8. mwerle

    mwerle Angel Fish

    # of Dives: 200 - 499
    Location: Tokyo, Japan
    So my tablet (after a firmware update and/or a Shearwater Cloud Update - I wasn't really paying attention) no longer pairs with the Perdix. Grr. Whenever I try it tells me to use the devices' app to pair instead.

    Shearwater Cloud will happily pair and (very slowly) sync, but nothing doing with Subsurface.

    However, using a third-party Bluetooth App works. "BLE Scanner" from Bluepixel Technologies lets me find and pair with the Shearwater, and then I can open Subsurface and (very slowly) sync my dives. Most of the time anyway.

    Not perfect by a long shot (PLEASE, Shearwater, fix it!), but it's a viable workaround for now.
  9. SJT1961

    SJT1961 Nassau Grouper

    # of Dives: 50 - 99
    Location: Tampa, FL
    I can connect Perdix easily to MacBook or iphone. Forget Shearwater Cloud. Subsurface is better. I pair Perdix with iphone via Bluetooth, upload dive log into Subsurface and then can sync Subsurface with macbook or PC if I want.

    It's an awesome dive computer, but the Bluetooth implementation is wonky.
  10. Fastmarc

    Fastmarc Just drifting along...

    # of Dives: 200 - 499
    Location: Kingston, Jamaica
    It just occurred to me (and I have posted this question in the Cloud thread), but since my android phone shows that it successfully paired with the Perdix AI, isn't it the app that is broken since it won't connect?

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