I have been on many liveaboards and have seen many things go wrong.... I think the most important factor is how a boat takes care of their guests when things do go wrong. .
That's right. Extending that philosophy a little, the most important factor is how the crew take care of their guests...period. It is in that department that I found the crew of
Philippine Siren wanting, even though nothing actually went wrong.
I have also been on a lot of liveaboards around the world and things do go wrong at times. The
Celebes Explorer on our Sipadan cruise was a rickety old tub very firmly belonging to "seen better days" category. On the last day (afternoon after the last dive), they ran out of fresh water and as my wife and I were in Cabin 1 where even the en suite worked off fresh water, we had to move to a nearby hotel. But I held no animosity towards the company or crew because the latter were superb in trying to sort out the situation to the best of their ability and trying to keep us comfortable. We just told ourselves that these things happen.
Then there was my Fiji trip on board the
Island Dancer. Unseasonal weather conditions made some leading dive sites out of bounds but Captain Joji and his crew bent over backwards to make the trip as fruitful as possible under the circumstances, and succeeded. They even organised a 5am dawn dive on a site where we had missed the night dive earlier.
With the exception of the senor dive guide and the very hearty chef, I felt that the crew of
Philippine Siren were impersonal and cold. I got the distinct impression that they were more geared-up for groups and semi-professionals rather than individual or couple recreational divers. That was why I made the decision not to use the company again.