NaCL H2O Boy once bubbled...
Liesure Pro are a bunch of liars. I purchased from them recently and will NEVER deal with them again. First off, they aren't even a dive shop. They are a camera shop. As for my experience with Liesure Pro:
I went to their site a week before taking a diving trip with my girlfriend. I ordered a mask, wetsuit, and gear bag for myself...and a set of fins for my girlfriend. According to LP's site, all the items were "in stock." I placed the order, and designated UPS 3-day shipping. I got a confirmation email from them, letting me know that my purchase would be shipped immediately. By the next afternoon, I still had not received a tracking number from them so I gave them a call. They had not even shipped the merchandise yet! According to a guy named Mel, they were having a problem because our phone number is unlisted and UPS needs to verify a phone number.(complete b.s.) I explained to Mel that the number was unlisted, and he said that he corrected the problem and the order would be shipped out that day. I waited 3 days(Friday), and the order still had not arrived. I tried calling their shop, and they were closed. UPS wouldn't give me any info because I had no tracking number. I tried calling them on Saturday, the day before we were to leave, and got a message that they were closed again. So now we have to leave for our diving trip without the gear we ordered. The following Monday, I call LP and get in touch with Mel. Surprise surprise, they still had not shipped our order!!! He gives me the same crap about the phone number, after he already lied to me about fixing the problem. What pissed me off even more was the fact that they made no effort to get back to me. What were they going to do, let my order just sit there forever until I called them again??? This time, I ripped into him for the incompetence. Mel apologized and said he would refund part of my shipping cost for the inconvenience and that he would personally make sure the order went out right after I got off the phone with him. At that point, I gave him the address of our condo where we were at so that we could actually use the gear at some point before flying back home. On Wednesday(9 days after the order was placed), I called them back again to check and see if they had a tracking number. I find out that after Mel lied to me again when he told me he would ship it out after I got off the phone with him. He didn't even ship it later that day. He shipped my order at the end of the next day!!! So now I wouldn't be getting my gear until the last 2 days of our trip! What's more, I also find out that no credit on the shipping was made. The guy f**king lied to me 3 times! I talked about this with the guy that ran the diving charter that we went on, and he told me about their operation and Liesure Pro. He apparently knows the guy who runs their so-called "diving" business, and explained how they do things there. From what I heard, I'm lucky. They have a long history of screwing people over. This guy told me that if I ever want to buy any dive gear again, just let him know and he'll match any price Liesure Pro offers.