We all have different experiences involving different things in life. The idea that someone didn't get the service they anticipated doesn't mean they won't get it the next time. There are several businesses I will not frequent because of past instances of less than stellar customer service, doesn't mean everyone can expect the same thing, it just happened. Personally I like the idea of buying something, paying for it and walking out with it at the same time, kinda takes the problem of shipping out of the picture. My preference doesn't work for some people. May be tough to find what you want locally in Arizona. I have purchased all my gear from my LDS at a competitive price. Someone else may think saving 10% is more important than walking out the door with the item you wanted. It is all in what you want. If your one of the ones that saving the money is more important then you need to take into consideration that shipping is involved and not everthing goes as planned. I am sorry you didn't get your reg on time, and sorry that the LDS didn't have what you wanted at a competitive price. Now, if you have to rent your equipment and go have fun! That is what this is all about anyway.
PS This subject is always a hotly contested discussion(online supplier vs LDS). Words of advise also include, if you buy a BC instead of a BP/W don't admit it or if you buy split fins don't admit that either, just dive and have fun. It's your decision, don't question it otherwise it takes all the fun out of new "stuff".
PS This subject is always a hotly contested discussion(online supplier vs LDS). Words of advise also include, if you buy a BC instead of a BP/W don't admit it or if you buy split fins don't admit that either, just dive and have fun. It's your decision, don't question it otherwise it takes all the fun out of new "stuff".
(Okay, maybe that last part was a bit un-called for.)
