Epic Issues

[Glycereine]

I have an Aeris Epic Computer that is about 5 months old with roughly 100 dives on it. About 30 of those are in the pool no deeper than 10 feet.

I had no problems at all for the first 4 months, but since then I have had several. At first the computer indicated that the battery was low (seemed early to be replacing it) and after a couple dives with it showing low I replaced the battery with the spare that came with the computer. I removed the back of the computer with the supplied tool, replaced the battery, checked the O-ring for wear (it was pristine) reapplied silicone grease and put it back together.

The computer functioned normally for 3 dives then stopped in the middle of the dive. The screen went blank, no warning or anything. I pressed several buttons while underwater and the screen came back on. After a few seconds it registered the transmitter as well and I finished the dive. After this dive I took the back off the computer again to see if water had gotten in or something. There were no issues I could see and the battery was not registering as low so I put the computer back together.

Since then it has turned off twice and the light has stopped working one other time. I ordered a replacement battery and replaced it and the O-ring just to be on the safe side and am still having the same issues.

Anyone else had similar problems? I have not lost any dive data so they aren't complete crashes. Even when the computer stopped in the middle of the dive it appeared to log the entire dive correctly. I would chalk it up to just display issues, but the mode will change as well.

 

[Doug Krause]

Best to give our guys in tech support a call - 800-435-3483, ext. 761

 

[Glycereine]

will do, but figured I'd see if anyone else had the same things happen and if it was something I was doing wrong first .

 

[baudyman]

Hi - I have an Aeries Epic DC and it had been working perfectly for the better part of a year. It began to lose connection with the tank sender, and the CHG BATTERY display started. I have changed the battery (twice now), but within hours the same display comes back. I have cleaned the contacts, but it still does the same. Any suggestions?? ..... Thanks.

 

[ScubaBrianScubaTeam]

I have an Aeris Epic Computer that is about 5 months old with roughly 100 dives on it. About 30 of those are in the pool no deeper than 10 feet.

I had no problems at all for the first 4 months, but since then I have had several. At first the computer indicated that the battery was low (seemed early to be replacing it) and after a couple dives with it showing low I replaced the battery with the spare that came with the computer. I removed the back of the computer with the supplied tool, replaced the battery, checked the O-ring for wear (it was pristine) reapplied silicone grease and put it back together.

The computer functioned normally for 3 dives then stopped in the middle of the dive. The screen went blank, no warning or anything. I pressed several buttons while underwater and the screen came back on. After a few seconds it registered the transmitter as well and I finished the dive. After this dive I took the back off the computer again to see if water had gotten in or something. There were no issues I could see and the battery was not registering as low so I put the computer back together.

Since then it has turned off twice and the light has stopped working one other time. I ordered a replacement battery and replaced it and the O-ring just to be on the safe side and am still having the same issues.

Anyone else had similar problems? I have not lost any dive data so they aren't complete crashes. Even when the computer stopped in the middle of the dive it appeared to log the entire dive correctly. I would chalk it up to just display issues, but the mode will change as well.

I have had my Epic Computer since June. I had the exact issue you described about a month ago. The screen just went blank, but lost no data. I took it to my local Aeris DS. They took it apart and checked the battery. Everything looked great. It seemed to work after that. But then a few dives later it did it right before a dive. It did come back on before the dive, but I was worried about it the whole time. It seems to be working ok now. But after seeing that someone else had the same issue I hope it doesn't become a problem again. Did you ever find anything else with yours?

 

[Lee Taylor]

I had an Aeris computer that died. I called them. I sent it back. They sent a new one. After 250 dives on the one they sent, it died. I put it on the shelf and purchased a new one. Dive on brother.