mainer04270
Registered
This is the second time we have been to Fantasy Island. The first time was a few years ago, and we were very happy, even though it's not a 5 star resort. We went to dive and it was really good diving. So, we went back this month, and oh, how things have changed. First off, they didn't pick us up from the airport, even though two different locals called about 45 minutes apart. All the other travelers were gone and just my husband stood outside. Since we'd already paid for airport transfers, I wasn't going to pay for a taxi. A family, who lives in MA and is fixing up a home on Roatan, was at the airport, and they took us to Fantasy Island. When I confronted the manager at FI, she said we were a no show. What?!?!? I was standing right in front of her, for God's sake. She showed me a sheet of names on it, that did have our names listed, as coming in at 12:15. Our flight, from Houston didn't leave until 1:06. I told her that, and even though she had wrong info, she still called us no shows. I asked her to explain why she didn't send the bus, when the resort got two calls from the airport, saying we were waiting, and she just said we were a no show. DUH! No sense continuing that, with her. Next, we checked in, no help with luggage, and we were on the second floor. I discovered there was no hot water, in the shower, but had it in the sink. Reported it..."We'll fix it right away." No fix. Next day, no hot water. Reported it..."We'll fix it." No fix. Next day, the same. Finally I had to go face to face with the manager, again. She said, "We'll fix it." T told her she knew just as well as I did, that it would not be fixed. So, she said, she would check to see which rooms were empty and we would HUNT for a room that had hot water. I just looked at her and said, "Excuse me? We're going to HUNT for a room with hot water?!?" She casually said "Yes." I couldn't believe my ears. Did find a room with hot water, a working air conditioner and a patio door that locked, since the room was on the first floor. On that Tuesday, I was finally happy, because I had hot water to take a shower! The food was good, but not many choices and hardly any chocolate desserts! Free drinks at the bar was a plus. Not all drinks, but beer and a long list of tropical drinks were free. Free Wi-Fi, but only in the office/bar area, and there was a computer set up for those who didn't have their own.
The dive operation was outstanding. Great locking drying shed. We did have to set up our own gear, but that's not a problem for us. Pedro and Miguel were absolutely wonderful. It was very choppy, and Miguel and Pedro worked their butts off to make sure we got back on the boat without getting hurt. The waves were 4-6 feet. Even though the waves were high, there were no currents, to speak of, at depth. We saw a wide variety of critters. No sharks, but eagles rays, turtles, toad fish, several sea horses of different colors, many big green morays, French, gray and queen angel fish, spotted drums, a nice little wreck, called Mr. Bud, and few lionfish, because they are keeping right on top of killing them. I was not disappointed with the diving, as I was in November, in Bonaire. Roatan diving blew Bonaire right out of the water! Pardon the pun. The water was only about 73, so a 3mm wetsuit was needed. There was also free shore diving. For those who like to beach it, they have a very nice, sandy beach, as well as a pool. I saw many people snorkeling right in front of the resort. I didn't, so don't really know if there was anything to see.
The dive operation was outstanding. Great locking drying shed. We did have to set up our own gear, but that's not a problem for us. Pedro and Miguel were absolutely wonderful. It was very choppy, and Miguel and Pedro worked their butts off to make sure we got back on the boat without getting hurt. The waves were 4-6 feet. Even though the waves were high, there were no currents, to speak of, at depth. We saw a wide variety of critters. No sharks, but eagles rays, turtles, toad fish, several sea horses of different colors, many big green morays, French, gray and queen angel fish, spotted drums, a nice little wreck, called Mr. Bud, and few lionfish, because they are keeping right on top of killing them. I was not disappointed with the diving, as I was in November, in Bonaire. Roatan diving blew Bonaire right out of the water! Pardon the pun. The water was only about 73, so a 3mm wetsuit was needed. There was also free shore diving. For those who like to beach it, they have a very nice, sandy beach, as well as a pool. I saw many people snorkeling right in front of the resort. I didn't, so don't really know if there was anything to see.