Michelle's Guy
Contributor
Michelle's Guy,
It sounds like you have the wrong cable.
The Wisdom2 w/Chrome Buttons (9100 Series) requires the SDK400.
The Wisdom2 w/Blue Buttons (7100 Series) requires the SDK200.
Make sure you have the correct cable.
Sherwood Rep.
Thank you for that info.
I, in fact, have the SDK 200 cable. I will order the SDK 400 cable right away. I had no idea there even were two different cables for Wisdom 2 Computers.
3 suggestions:
1- Correct cable should be included with Wisdom 2.
2- Software on a CD or DVD should be packaged with the DC, and should automatically load when inserted.
3_Clearly label packaging and or DC with 9100 Series or whatever series it is.
It would prevent many negative experiences with the use of an otherwise excellent product.
Sincerely,
MG