jenmichigan
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As much as I feel there is a problem in the industry I also feel there are some great instructors out there who deserve kudos.
I was in a dive shop last week getting lenses put in a mask. The shop employee answered the phone just as I came in. While milling around the store I heard him talking to the person on the other end. He said they had a certain pool reserved for the whole evening. They would get there at six and go through all the skills then work on whichever skills she needed help with. The instructor went on to say they would work on them until "SHE WAS COMFORTABLE". I thought this was great. He reiterated to her that they had no time limit on the pool which had a hot tub next to it for her to warm up in if she got cold.
These are the kind of stories that I like to hear about. That diver was doing an O/W course and will probably go on to future courses due to her great experience - or she won't but she'll be a great diver.
I feel there is more money in giving someone great service with a great experience. This is what brings them back for more.
Jennifer,
http://www.MichiganShipwrecks.com
I was in a dive shop last week getting lenses put in a mask. The shop employee answered the phone just as I came in. While milling around the store I heard him talking to the person on the other end. He said they had a certain pool reserved for the whole evening. They would get there at six and go through all the skills then work on whichever skills she needed help with. The instructor went on to say they would work on them until "SHE WAS COMFORTABLE". I thought this was great. He reiterated to her that they had no time limit on the pool which had a hot tub next to it for her to warm up in if she got cold.
These are the kind of stories that I like to hear about. That diver was doing an O/W course and will probably go on to future courses due to her great experience - or she won't but she'll be a great diver.
I feel there is more money in giving someone great service with a great experience. This is what brings them back for more.
Jennifer,
http://www.MichiganShipwrecks.com