Hello,
I am wondering where the Aeris Rep is? I posted as far back as 26 April about issues I was having with the Elite T-3 ACI software. I posted it in the thread in which he released the software and, after no response for about a month, I posted it as a new topic to ensure the Aeris Rep(s) would see it. I never got any kind of response back.
On the other hand, I also have a Genesis dive computer, had some software issues with that also. The Genesis Rep was great! He walked me through some potential fixes for the problems, worked with the software engineers to come up with solutions, and got me back on track. Why can't Aeris be this helpful?
I love my Elite T-3, but it is very hard to recommend it to others when there is no decent support for the software end of it. If I just used the software to download the data to transfer it to my written dive log, it would be okay. But more and more divers depend on the dive software to track their dives. The software is becoming more important when selecting a dive computer - especially when the computers are basically the same (Aeris, Genesis, and Oceanic). It is too bad support is lacking for Aeris.
Jim
I am wondering where the Aeris Rep is? I posted as far back as 26 April about issues I was having with the Elite T-3 ACI software. I posted it in the thread in which he released the software and, after no response for about a month, I posted it as a new topic to ensure the Aeris Rep(s) would see it. I never got any kind of response back.
On the other hand, I also have a Genesis dive computer, had some software issues with that also. The Genesis Rep was great! He walked me through some potential fixes for the problems, worked with the software engineers to come up with solutions, and got me back on track. Why can't Aeris be this helpful?
I love my Elite T-3, but it is very hard to recommend it to others when there is no decent support for the software end of it. If I just used the software to download the data to transfer it to my written dive log, it would be okay. But more and more divers depend on the dive software to track their dives. The software is becoming more important when selecting a dive computer - especially when the computers are basically the same (Aeris, Genesis, and Oceanic). It is too bad support is lacking for Aeris.
Jim