Nemo Air/ PC interface

[MRXRAY]

PVcole,
I did open a ticket asking about the interface and got this reply today....
It will be available in January.

Normally a Nemo Air could contain about 50 dives (it depends on how long the dives are).

Hope this helps.

Regards,


--------------------------
Mares Software Support

Mr. X-Ray,

The Air manual has the number of dives or total number of minutes of computer memory (one or the other, I forget which). I have about 50 dives and don't think I have lost any yet.

Regarding the hose protectors - you might want to just wrap them with black electrical tape. I know it will look tacky but it is in character with the computer and it is easier than explaining why the hore protector is protecing the middle of the hose.

I do not suggest starting a help ticket with Mares to find out when the DRAK software will be available. I have posted the Mares support replies to my earlier tickets in this message string; my ticket of November has not yet been replied to. I get the feeling that Mares is getting tired of telling their customers that their interface is useless and will not be supported for an undetermined time.

I am sure that Mares is diligently working on writing the DRAK interface, acknowledging the AIR on the registration page, figuring out what diameter the hoses are so they can get the correct size protectors, and responding to the support tickets.

Perry

 

[MRXRAY]

Zac, Have you heard anything new about the interface?

 

[Zak OHara]

Zac, Have you heard anything new about the interface?

Hi,

The last conversation I had, led me to believe the download kit for the Nemo Air will be available in January. I understand some of you are eagerly anticipating the release and we are working quickly to finish the job. There were some understandable reasons why it is delayed, which I cannot discuss here. Thanks for your patience!

Sincerely,

 

[kaskes]

Thanks for keeping us informed.

Kind rgds

Ken

 

[MRXRAY]

I sent another ticket to DRAK support asking about a release date on January 13th and they said this......

I hope we will release in this week a beta release.

Check in news area in next days for beta program.

Regards,


--------------------------
Mares Software Support

Ticket Details
Ticket ID: TJP-149467
Department: DRAK
Priority: High
Status: Open

 

[Phil Mintz]

All,

I have a copy of the Beta version, our tech center will down load and test today. I hope the final version can be ready within a week. I will keep you posted.

We appologize for the problems this may have caused you, we are moving as quickly as we can to correct the issue.

Regards,

Phil

 

[MRXRAY]

I downloaded the Beta Version today to trial. I can not get my PC to link to my Nemo Air. I am working with Support to resolve the issue but I'm having no luck so far. It seems like the problem is with the DRAK.

 

[Phil Mintz]

I had our Tech and our Sales Manager both try it, it work fine. Make sure all previous versions of Drak software are removed prior to new installation.
Thanks

Phil

 

[MtnPlayVA]

Where do we find the beta download?

 

[MRXRAY]

I was able to get it working this afternoon by removing and resinstalling the software. Not impressed thus far though!