nwhitney2003
Contributor
So back on Jan 24th I went to my LDS to pick up a tank boot. They had to order it and had me pay up front, not a big deal. I was told it would be one week for it to come in. One week comes no one calls me so I call. I was told that the owner waited to order it so he could add it to a large order to keep from having to charge me shipping, I've already paid so I thought that was odd. I was told to call back in a week so I did. I was told it was in and to come down to pick it up whenever I like. So about 20 minutes later I went in and they tried to give me the wrong boot size. They didn't have my order in and again I was told that the owner added it to a large order so I wouldn't have to pay shipping and I should call back in a week. Now I should say that this part hasn't prevented a dive or anything major and it's not a big deal. I'm just not sure what to do. Is it normal for a tank boot to take 3 weeks? I'm thinking if I don't receive it after three weeks I'm going to cancel it ask for a refund and purchase it somewhere else. I'm curious to hear from shop owners. Thanks in advance.