fmerkel
Contributor
Do not use Windows update!!!
Go in to [Control Panel]. You should have an Infrared Icon there.
If not, plug in IrDA dongle, go into [Device Manager]. You should see [Infrared Devices] (something like that).
If not, look for an icon that has indicates it does not have a driver. Could be in [USB].
Right click that > Follow instructions to [update driver].
That has worked for me recently when I was figuring out the issue with Win10-1903.
Go in to [Control Panel]. You should have an Infrared Icon there.
If not, plug in IrDA dongle, go into [Device Manager]. You should see [Infrared Devices] (something like that).
If not, look for an icon that has indicates it does not have a driver. Could be in [USB].
Right click that > Follow instructions to [update driver].
That has worked for me recently when I was figuring out the issue with Win10-1903.