LeisurePro Return Items - some advice

[SeaYoda]

Should be intereting as I have bought several things from LP in the past 2 years plus. Now I am going through my 'first repair/return'. I sent my Suunto Mosquito in via UPS with their RMA#(they gave me) and insured. Their reponse on this issue will surely influence me on future dealings with them. Stay Tuned!

UPS should do better than what happened to me. I hope things go well - let us know.

 

[tboxcar]

To keep you folks updated on my Leisure Pro return status, I made a mistake on an earlier quote. I sent my Mosquito back to LP via USPS (I had stated UPS), with insured mail!!!! Now I am wishing I sent it via UPS as I sent LP an email and asked if they had received my Mosquito yet? I shipped out on Nov. 17th and as of Dec. 1st, they had no record of it??

 

[ProfessorAronnax]

That's frustrating!

Rap

 

[scubatoys]

We always ask for items to be returned to us via any trackable method... Just in case, but I don't think we have ever had a situation where a product didn't make it to us, using any carrier. Now of course I prefer UPS because of this: http://www.scubatoys.com/press/ups.asp but we'll accept packages from any of them.

 

[DivesWithTurtles]

... Now of course I prefer UPS because of this: http://www.scubatoys.com/press/ups.asp ...

Larry!! Get that octo tucked away where it belongs! Yeesh! And where is your Zeagle Brigade?

 

[tiburon72157]

What brands if any, is LP an "authorized" dealer for?

 

[ProfessorAronnax]

You might want to give them a call

Rap

 

[DiveMaven]

Oh my, Larry has a dangley!!!!

 

[tboxcar]

It's now December 22nd, I sent my Mosquito to LP on Nov. 17th, an email from Rick Ungar on Dec. 1st says they have not received it yet, (or picked it up I guess), further emails to him have gone unanswered! The sage continues!!!

 

[Bratface]

It's now December 22nd, I sent my Mosquito to LP on Nov. 17th, an email from Rick Ungar on Dec. 1st says they have not received it yet, (or picked it up I guess), further emails to him have gone unanswered! The sage continues!!!

Sorry to hear of your troubles. I am being jerked around in a similar manner by a guy who has an electronics store on e-bay. I've been going round for round with him since October. You just can't get good help anymore. Good luck in getting your refund. I'm still waiting for mine.