LX5 housing problem

[Ikelite Staff]

Your photo does not show up on the thread... Can you please email ikelite@ikelite.com with the photo and a copy of your post for comment?

Thank you,
Jean / Ikelite
IKELITE Underwater Systems

 

[Ikelite Staff]

Sorry, the picture just showed up after I posted. The photo does show the correct control present on all housings we have tested.

Regards,
Jean / Ikelite
IKELITE Underwater Systems

 

[akhlut]

the rear dial controller on the 2 ikelite housings i received were different as mentioned, is there something missing from the one pictured?
I have returned the second housing and replaced it with a 10bar housing. Not what I wanted as this has incurred a lot more cost for me. However i am very happy with this housing - all the camera controls can be operated including the rear dial that works very well.

 

[jcork101]

I just received my LX5, Ikelite housing, and DS 51 Strobe. I've been experimenting with macro, on land, and I can't seem to get the TTL to work properly with the stobe. Everything is grossly overexposed. Are there any special settings required?

 

[BrettF]

John,

Enjoyed speaking with you this afternoon. It does sound like an electronics issue inside the housing. Sending the strobe and cord along with the housing should assure that you will have a properly operating system when we return it to you. We are sorry for any inconvenience.

Please send your equipment along with a brief letter of explanation or this thread, and full contact information to:

Ikelite Underwater Systems
Attn. Service Dept.
50 W. 33rd St.
Indpls., IN 46208

Please include your name, complete return address, email, phone number, and your stated problem or service request. Normal service completion time is 2-3 weeks, however we can return it sooner for your trip as discussed.

Regards,

 

[jcork101]

Brett:

I just sent you an email confirming that I shipped the equipment yesterday. I forgot to include my email address with the letter in the box. jcork2003@yahoo.com.

Thanks again for your help.

John

 

[BrettF]

John,

I will forward this to the Ikelite Service Department.

Regards,

 

[jcork101]

Brett:

I got the enclosure and strobe back from Ikelite on Friday, and am happy to say everything is working properly. Steve, in the service department, suggested I be sure the hot shoe is completely pushed into place until I hear a second click. I guess a newer chip was also installed in the enclosure circuitry. Regardless, it works. Thank you very much for your prompt and excellent service.