zoranb
Contributor
In Central Europe the exchange of the Mares Icon HD has started on the 1st of June. The new device is called "Icon HD air net ready". The process is quite straightforward. You bring your "old" Icon to the dealer where you purchased it with the proof of purchase. The dealer connects it via USB to the computer and flags the device for exchange through a Mares application, a process which serves two purposes: one, it registers the device with Mares to prevent double exchanges, and two: it activates the delivery of the new device to the dealer for the actual exchange which happens when the new device actually reaches the dealer. The Icon itself stays with you during this period, and you can use it as usual. When the dealer receives your new Icon, the customer is invited to deliver the "old" Icon along with the complete contents of the neoprene box. An upgrade fee for the transmitter is paid (in CE: 350€
, and the customer gets the transmitter and the new computer.
I don't know if this system will be used worldwide. The exchange will definitely be possible only from June 1st to December 31st. After that date it will NOT be possible to upgrade the Icon. If you decide that you want the air functionality after Dec 31st, you will need to buy a new device. New customers can purchase the new Icon with or without the Air Transmitter, albeit the price will be (much) higher than the price of the Icon prior to the exchange process. That way the existing customers are "rewarded" for their patience. Also, new customers who don't want the air integration, will have the option to buy the refurbished icons (the ones returned by those who opted for the exchange) at a lower price, but with a full warranty period. The warranty of the new Icon starts with the date of the pick-up. The exchange is possible only for the "old" devices purchased BEFORE June 1st. If you purchased the device AFTER June 1st, you will not be able to exchange it, as this protects the old customers, since the price of the new device will be significantly higher. Again, this is for Central Europe.
The prerequisites are that the Icon must have the version 2.0 of the software loaded, and it must be charged over 50%. The contest of the box must be complete: Icon HD, USB cable, USB connector, USB charger with all adapters, instructions CD, and the neoprene box.
So there. My Icon is flagged, and I'm waiting for the call to pick up my new Icon.
, and the customer gets the transmitter and the new computer.I don't know if this system will be used worldwide. The exchange will definitely be possible only from June 1st to December 31st. After that date it will NOT be possible to upgrade the Icon. If you decide that you want the air functionality after Dec 31st, you will need to buy a new device. New customers can purchase the new Icon with or without the Air Transmitter, albeit the price will be (much) higher than the price of the Icon prior to the exchange process. That way the existing customers are "rewarded" for their patience. Also, new customers who don't want the air integration, will have the option to buy the refurbished icons (the ones returned by those who opted for the exchange) at a lower price, but with a full warranty period. The warranty of the new Icon starts with the date of the pick-up. The exchange is possible only for the "old" devices purchased BEFORE June 1st. If you purchased the device AFTER June 1st, you will not be able to exchange it, as this protects the old customers, since the price of the new device will be significantly higher. Again, this is for Central Europe.
The prerequisites are that the Icon must have the version 2.0 of the software loaded, and it must be charged over 50%. The contest of the box must be complete: Icon HD, USB cable, USB connector, USB charger with all adapters, instructions CD, and the neoprene box.
So there. My Icon is flagged, and I'm waiting for the call to pick up my new Icon.
