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bvana - I don't think you understand. The issue is not that Deep Blue may have had some unsatisfied customers in the past. Most businesses have some unsatisfied customers in their history. You can't satisfy all the people all the time. The issue is in regards to your specific complaint. And the answer seems to be it was 0% Deep Blue's fault and 100% your fault. Your criticism of Deep Blue over your incident is totally unjustified.
You would do well to just let this thread burn out. Throwing fuel on the fire that you are standing in the middle of is not wise.
You would do well to just let this thread burn out. Throwing fuel on the fire that you are standing in the middle of is not wise.