Bali1
Contributor
I use bungee cord with a cord lock, looped so that if the cord breaks I won't lose the entire unit. the cord lock is cheap to replace and easy to adjust
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And people still ask why I think so highly of SW....
I thought the plastic film was supposed to be removed before use, and then I scratched the screen on my very first dive with the new computer. Shucks! But A) the scratch is not visible underwater and B) thanks to the hints I've ordered two screen protector films from Dive Gear Express so hopefully I will not scratch it any longer.
I'll bet there are many that have removed them as most electronic products (cell phones, etc.) come with a screen protector that is intended to be removed. When I first received my Perdix AI I also thought it was a screen protector, but just left it on. Learned later that it is intended to be left on - I was just lazy and lucky.
Awesome customer serviceOK, the real purpose of this update on my opening post is to praise Shearwater. To do so I have to eat some crow. When I received my Perdix AI, I slipped off the wrapper that was on the computer case and didn't notice that on the inside of the wrapper was the warning not to remove the screen protector (one has to tear open the wrapper to see this message). Then, when I looked at the screen it appeared to be a bit wavy. So I figured the screen protector was for shipping only and removed it.
I guess that makes me stupid since I haven't heard of anyone else doing that. The above posts made me rethink what I had done.
I contacted Shearwater, told them what I had done, and asked how much to replace the screen. They said send it in, and we'll fix it. So, last Thursday I sent it Priority, and today (Monday) I have it back with a new screen (face plate), screen protector, battery, O-rings, and pressure and functional tests. No charge.
Not only is this computer a delight to use, but it is backed up by superlative customer support!