bjexpat
Registered
I ordered some fins and booties from them. They were really helpful in ensuring that the size of my feet matched the boots and the fins. Very knowledgeable and responsive about products.
When I ordered, they emailed me back to tell me they were on back order. I was leaving on a trip at the end of the week and sent them a note to cancel my order if the fins wouldn't make it to my house in time. They didn't send any reply indicating time estimates but a couple days later, they informed me that they shipped and would arrive in time. I would have like some confirmation of my concern but in the end everything was fine. I'd order from them again if they had something not available from some other shops.
When I ordered, they emailed me back to tell me they were on back order. I was leaving on a trip at the end of the week and sent them a note to cancel my order if the fins wouldn't make it to my house in time. They didn't send any reply indicating time estimates but a couple days later, they informed me that they shipped and would arrive in time. I would have like some confirmation of my concern but in the end everything was fine. I'd order from them again if they had something not available from some other shops.