• Welcome to ScubaBoard

  1. Welcome to ScubaBoard, the world's largest scuba diving community. Registration is not required to read the forums, but we encourage you to join. Joining has its benefits and enables you to participate in the discussions.

    Benefits of registering include

    • Ability to post and comment on topics and discussions.
    • A Free photo gallery to share your dive photos with the world.
    • You can make this box go away

    Joining is quick and easy. Login or Register now by clicking on the button

This is customer service

Discussion in 'Intova' started by divezonescuba, Nov 22, 2011.

  1. divezonescuba

    divezonescuba ScubaBoard Supporter ScubaBoard Supporter

    # of Dives: 1,000 - 2,499
    Location: Houston, Texas
    So, my personal Intova mini that I also use as a shop demo developed a problem with the tail switch. It became unreliable in switching from high, low, and strobe.

    One email to Kevin and a week later I had a new tail piece.

    We're selling a lot of these these days. The customers apparently really appreciate the strobe effect.

    Thanks Kevin.
  2. Spg01

    Spg01 Solo Diver

    # of Dives: 200 - 499
    Location: Orange County, Ca
    I have had good luck with them also. I bought a wide angle lense and it would not attach to the camera, an email or so later they sent out an adapter so it would work. And naturally this was just before a vacation when I actually tried the lens on the camera for the 1st time.....:D
  3. IntovaJoe

    IntovaJoe Nassau Grouper

    Hi Divezonescuba,

    Thank you and glad everything worked out.

    Best Regards,
    Joe Ganahl
  4. jar546

    jar546 Instructor, Scuba

    # of Dives: I'm a Fish!
    Location: South Florida
    Great to hear about good customer service

Share This Page