This is customer service

[divezonescuba]

So, my personal Intova mini that I also use as a shop demo developed a problem with the tail switch. It became unreliable in switching from high, low, and strobe.

One email to Kevin and a week later I had a new tail piece.

We're selling a lot of these these days. The customers apparently really appreciate the strobe effect.

Thanks Kevin.

 

[Spg01]

I have had good luck with them also. I bought a wide angle lense and it would not attach to the camera, an email or so later they sent out an adapter so it would work. And naturally this was just before a vacation when I actually tried the lens on the camera for the 1st time.....

 

[IntovaJoe]

Hi Divezonescuba,

Thank you and glad everything worked out.

Best Regards,
Joe Ganahl

 

[jar546]

Great to hear about good customer service