Let me start by saying that the wife and I did a lot of reading here on SB before our trip and we appreciate the helpful threads on resorts and dive operators. We thought we had it nailed for our trip starting at the end of February, but when we went to actually book it, the Grand was sold out:depressed:. We had decided on the Grand due to what we read here and what very nice people had IM'd us about their own trips and diving. After getting denied on the Grand, we looked around some more on Travelocity and figured Park Royal would be good as well. A little out of town and Blue Bubble Divers right across the street, plus the pools and beach area looked pretty nice. We went ahead and booked at PR and our 12 day trip was on.
Lessons learned.
(1)The advice you got on Scubaboard was good. You decided on The Grand based on the advice on this forum and once you finally got to The Grand you loved it.
(2) Maybe you should have come back to Scubaboard for your second choice. You probably could have found out how close PR was to the cruise ship pier and got some opinions about the food and maybe the time share hawks. Sounds like you made your decision on Park Royal based on Travelocity opinions. Maybe they should be getting the bad review on their site. (or maybe you did already?)
Just some thoughts.