the website for the agency should have a phone number or E-mail address that you could use to start the process.
If you post what agency it is (I understand not wanting to reveal the shop name) then I would bet that with the knowledge on the board that you will get some good recommendations as to how to handle the report with that specific agency.
Chad
If you post what agency it is (I understand not wanting to reveal the shop name) then I would bet that with the knowledge on the board that you will get some good recommendations as to how to handle the report with that specific agency.
Chad