Why we hated the Park Royal....and left for the Grand

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Isn't it GREAT that the island has so many different kinds of places to stay and eat that this kind of discussion can take place. It looks to me that there is a place for just about any taste and all you have to do is find the one you like. I don't believe anyone is right or wrong, they only like different things and thats OK it makes life more interesting. JMHO

:popcorn:
 
Hi Diversmith,

Thanks for sharing your Cozumel experience with us all - even though it wasn't the paradise we've all found with the island we love so much! As you see, some of us have such love for it we've given up our "real lives" to make it our home and livelihoods.

While I won't try to change your mind, or insult your own feelings or beliefs - I will share my perception of your expectations and some of the comments you have made - just for the sake or reality and perception for other newcomers reading this.

Let me start by saying that the wife and I did a lot of reading here on SB before our trip and we appreciate the helpful threads on resorts and dive operators.

I have to question this. If you did in fact do your research, MANY of the complaints you have could have been avoided simply by reading this forum and further by understanding the basic culture and vibe of Cozumel - and the very things people love about it.

The Grand was sold out...we went ahead and booked at PR and our 12 day trip was on.

This is suspect considering that the island's hotel occupancy rate over the past year has hit all time lows. I've never known this hotel to be completely booked - I suspect that since you were booking through a 3rd party wholesale travel agency that their allotted blocks were simply sold out - so while Travelocity may have not been able to provide you the room at their rates, rooms were available. Aside form the issues you've had getting your refund resolved, this is another reason I don't usually book anything through Travelocity.

On arrival, we were a little let down on the location and the overall condition of the resort but it wasn't the end of the world. Then we started getting hit by the timeshare people right away. While we were waiting for our room to be ready, we got the walk around and the sales pitch. Not too big of a deal.....until we went to our room in the new tower! We had booked a garden view room thru Travelocity and we didn't see any garden in sight....just the highway, a dirt lot with some vehicles and the El Cid...oh, and some highway noise:( We immediately called the front desk to complain and were then taken to another room in the older building, which seemed alright unil we realized it was right down the hall from a travel booking desk! Our room was filled with the sound of phones ringing and people talking loudly....not pleasant and forget about taking a quick siesta.
The location is no secret - plenty of information here and elsewhere on the internet regarding hotel locations, which hotels have beaches vs. iron shore, street noise, etc. I have heard that the time share sharks are present, but every report I've heard from guests staying there is that a simple "no thank you" - or "no gracias" keeps them away.

Not that this is an excuse, but it's been my observation that anytime you book through a third party wholesale travel agent, you do not get the best rooms - they typically give these to their guests that book directly through them since they are receiving the most revenue for these rooms - understandable. Regardless, sorry Park Royal wasn't your cup of tea and that you were left with a bad taste in your mouth. I've only heard positive reports of this hotel until now (aside from sub-par food - what do you really expect in an AI).

It got worse the next morning. I don't know what was worse, the cruise ship horns in the morning or the peacocks squawking loudly waking us up way too early.
Again, no secret that the cruise ship pier is right across the street. Sounds as if you a are a light sleeper, I would suggest ear plugs if you are so easily disturbed by environmental noise.

Personally, I would NEVER book an AI resort here. I usually recommend condos, villas or smaller boutique hotels for my divers.

Down by the water the place was packed and the pools and beach were very crowded. Too many rude people blowing smoke around you and whenever we moved, we always seemed to end up downwind of more smokers. Lots of loud, drunk, trashy people to deal with.
Surely you understand that this can happen anywhere and at any hotel - regardless of the price tag. No one can buy class and some of the most obnoxious people I've ever met were very wealthy and had some sense of false entitlement because they have more money than others. The Grand is not immune from this, you were just lucky when you were there.

It basically was all downhill from the start....very cold pools...
Interesting complaint. Considering the heat in Cozumel, most pools are like bath water or worse - I personally find it refreshing to have a swimming pool with water cooler than the air - to each is own.

We walked outside the PR to rent a scooter to go tour the south side...
This was one of the most disturbing part of your post to me. Any research on the island would have given you plenty of warnings about the danger of scooter rentals - glad you made it safely and had no incidents with this.

we only got one day of diving in with Blue Bubble...they were really nice guys, but small and very beat up boats)
While their boats may not be the most cosmetically appealing, they are mechanically sound and very sea worthy for our waters. Sorry you ere unimpressed with the paint job. Again, these are the types of boats used by many of Cozumels top tiered operations and many like them - again, to each is own.

Dive Palancar was a breath of fresh air with their much more modern fleet of boats and helpful divemasters that left us alone to dive our computers. Very short boat rides to the great sites made diving so easy and enjoyable. It reminded us of Anthony's Key in how they run it...set up like a true "dive resort".
They must have made an exception for you - they are known for (and don't hide it) diving the tables and not doing computer dives (I know numerous people that work for or who have worked for them at some point). Not that this is a "bad" thing for some, but they do adhere to strict schedules based on their model of going out one tank at a time with pre-set dive plans/sites. While you may be close to some of the dive sites, there are many great ones that are not even an option for you when staying that far south - just for future reference. Again, some people like this set-up, but I've found that most seasoned divers do not - sounds like you ere looking out for your wife to keep her in the sport - good on you for that - but the more "exotic" dive trips you take her on in the future - the further you/she will venture from your "Americanized expectations/standards." For what it's worth, I think Cozumel does a really great job of catering to the demanding American market considering the limited resources available here.

Things we learned this trip...
1. Travelocity is next to useless once you give them your money.
Agreed!

2. Park Royal is a complete rip-off considering the price in relation to other resorts.
To you perhaps, but not to everyone. It's about knowing what you want, finding it within reason, setting realistic expectations, and learning to relax/unwind and roll with the flow when necessary.

3. If you really are looking for a true "getaway vacation" don't even bother staying anywhere close to or in town. Downtown basically exists just to rip off the cruisers and there is nothing to see or do worthwhile there. If your idea of fun is to be constantly hustled to buy fake cubans or overpriced, supposedly duty-free items you can get online much cheaper, then by all means head into or stay in town.
Totally disagree - my opinion is based on 10 years of living and running a business on the island. See above again.

The food wasn't that great either...I have had much better mexican food back home in Southern California.
I take some offense to this one. The Mexican food in Cozumel is TRUE MX food - and it's regional. What you get in CA is Americanized TX-Mex/SW food - not true MX food. As a Texan - I understand this as ell as anyone - but I don't try to compare TX-Mex to true MX food. You never mentioned any of the restaurants you tried in Cozumel - would love to know where you ate outside of the hotels. Again, there is a plethora of information on this site and others regarding favorite eateries in Coz, including the FAQ sticky at the top of the Coz forum - sorry you missed those - truly your loss.

Any of the big name bars are also a rip-off...again they just exist to rip of the cruisers.
Well of course - they are tourist traps - no secret there. Again, a small amount of research would have given you this information.

4. If you stay down south the good dive spots are all a short ride away and you get to spend more time enjoying yourselves on the beach.
But you also miss many great sites



I very glad you think everyone should be like you and enjoy the "downtown experience" and eating mexican food every day during your stay. We didn't/don't and I am sure there are a lot of others here that are planning a trip to Coz that might appreciate having that info of what we saw while we were there.
Probably the most confusing comments to me. Of course no one wants to eat the same type of food everyday anywhere, even on vacation. What on earth gave you the impression that Cozumel had only MX food to offer? In no particular order, here are just a few "non-MX" options (BTW - ALL of these have been around for AT LEAST 5 years):

Guido's - Fine Northern Italian diving
Chi - Great Chinese food
Sorissi - another wonderful Italian restaurant
Prima - another great Italian/seafood restaurant
La Cocay -International cuisine
La Choza - Mexican and Seafood
Pepe's Grill - Steakhouse
Wet Wendy's - burgers, sandwiches, etc.
Rock-n-Java Thai Noodle Bar - Thai noodles and rice also vegetarian options
Rock-n-Java - very American - soups, salads, burgers, sandwiches, grilled chicken, vegetarian, etc.
Le Chef - International and vegetarian cuisine
French Quarter - Cajun/American - steaks, seafood, burgers, cajun cuisine
Pizza joints all over the place

Then for those who choose - there are always the American fast food chains found everywhere - McDonalds, Burger King, Subway, Pizza Hut, Dominoes

Anyway, thanks again for sharing your trip with us - even if it is not popular here - you are brave...haha! I'm sorry that you didn't enjoy Cozumel as much as some of the rest of us do - hopefully you will find the slice of paradise somewhere that suits your desires and expectations! Maybe you'll decide to give Cozumel a second chance one day - there's really no better value in the Caribbean.

Dive safe wherever you go!
 
C'mon diversmith, you have not learned the basic rule of Scubaboard which is that people aren't interested in information to make their own decisions. It's only about agreeing with or repeating their opinions. You keep trying to explain your opinions or clarify what you said. Your logic, reasoning and experience is useless, as it does not match their opinions. Your post has only necessitated the usual Scubaboard response that your opinion does not match mine so I must beat you with yours and make lots of accusations about people I know nothing about, putting adding plenty of my own conclusions. And oh yeah, that you must be a pampered traveler.

Whether I agree with your opinions is another question. Thanks for your information.
 
Maybe we can get this back on track as a true discussion thread posting like adults and offering up informative help and advice. We can discuss things like adults and not have thin-skin attitudes and help others make an informed decision when trying to find what suits them best in Coz having no prior experience there. Like I said, the diving is outstanding and there are plenty of options to suit different preferences/price points. Lets just get it out there like adults and maybe help people have a pain-free vacation experience based on their wants and needs......not yours:wink::D

Yes there are plenty of options to travel all over the world. You could have visited Haiti by cruise ship after the earth quake and not been aware that they had any problems. I did a lot of all inclusives when I was younger and it was great for fun in the sun. I could have been anywhere..just change the music and the food at the buffet. I did not get to meet the people or experience their country which IMO was a shame. My travel now including my dive trips are small local hotels and experiencing the country as it is as best I can from a week or two as a foreigner. I have been back to Cozumel five times in the last 3 years and even though I come here to dive I get equal pleasure or more visiting my friends both local and dive community. I do the same in Roatan (West END) and recently in Costa Rica. Yes it is whatever suits you at where you are in your life and your priorities. Some of us have different priorities from yours and that is why we come to Cozumel and may be rather vocal when we hear a new opinion from someone that has had a limited and short experience on this wonderful island.The food in Cozumel by the way is some of the best I have tasted anywhere IMHO.
 
I suspect that since you were booking through a 3rd party wholesale travel agency that their allotted blocks were simply sold out - so while Travelocity may have not been able to provide you the room at their rates, rooms were available.
Yeah, I always start with sidestep.com who will compare many vendors even if my hope is to use Orbitz. Many claims lowest price guarantee, but you got to watch 'em, then hold their feet to the fire at times.

Booking direct is best, but seldom cheapest.
 
A lot of people have posted in here saying they have received helpful info or have made respectful posts with other viewpoints or advice (even with some funny stuff about cops vs firemen)....all while not resorting to being disrespectful, rude nor namecalling. Thats what reviews are for, aren't they???????:wink:

Smith, my boy, lets sing a kumbaya. :meeting: :grouphug:(As always, cops saving fireman.....)

1. You love the Grand. You not into food travel, just good and plenty so its for you. (I loved the Grand too. After a couple AI, I am sick of good and plenty and I love the food adventure. I think either way is fine.)
2. You don't like people trying to sell you things. (I admit it is a bit overwhelming. I was braced for it the first time after reading on here how to get out of the airport without owning a new timeshare. Still the hawking can be a bit annoying, but I am getting more and more immune. The Grand is a great place to avoid it. On the other hand, stop by the place selling fake cubans near lesspay and get a shot of the special tequila. Its free (excepty for the sales pressure) and tasty.)
3. You think the town is a bit run down in places. (I would admit that it seems to run from one extreme to another. However alot of people here own, life or stay in town, you could try to use "outside the firehouse words." Your words are a little judgemental. I see and like what you don't. )
4. You don't like tiny beat up boat. (Nothing wrong with that I guess. Everyone has their own dive preferences. Have I mention I really like..... See I didn't have to say it, you all know.)

So how about the firefighter stops starting bar fights on scubaboard. You have made Bill snap now. :poke: Are you happy?

And 4-6 years? To become a fireman? Really? Oh, they must have switched to the 150 count box..... http://www.crayolastore.com/product_detail.asp?T1=CRA+52-0029&.
:police:
Oh and it wouldn't hurt to remember on SB, :inquisition:
 
Wow...you're a real piece of work aren't you....come piss in sombody's post that has a honest description of how we saw things in relation to what our preferences are, you drop some crappy language, and then imply that I'm inexperienced and haven't taught my wife how to dive properly. Are you always a tough guy over the internet???? Anyone can embellish anything on the internet...i prefer to be honest and realistic. You probably do have more dives than I do....I'm sure a lot of people do and tons of people have a lot less but I will say anywhere in the 300-500 bracket is still a lot of diving. Who knows what people's priorities are in life or how many hobbies they participate in. As for me, most of the time I was actively working as a diving instructor, I was also a waterskiing instructor. Diving wasn't my only focus and I had some "exclusive engagements" as employment through my contacts in the waterski and boating industry, so I wasn't working in a typical resort settting dealing with the public, although my very first job was working in a dive shop (Sport Chalet in So Cal). I also did very little diving for many years as I accomplished a number of travel goals related to big game hunting. If you think diving is expensive, try international hunting trips:wink:. I also spent a great deal of my time off hunting with my family in Wyoming and that was a big focus in my life. I also spent a lot of my time off doing road trips with friends on our Harleys. Since I am "only" 42 years old, I guess you can say I've been pretty busy:D ETA...I also had a 2 year period where I devoted my life to getting hired on a fire department by going back to college and taking entrance exams like crazy. Getting hired is very competitive and can take upwards of 4-6 years for many people. I must apologize to you for not diving enough to suit your standards!!!!! I could only squeeze in a little diving thru some periods in my life

It takes a lot of dive trips to get over 500 dives doing maybe 20-25 dives per trip as an average. You must be independantly wealthy, be an old retired guy, or save up a lot of money living in your Mom's basement acting like a know-it-all tough guy on the internet. Me......I have to work and have always had to since I bought my first house at the age of 18...and doing that AND continuing to invest in real estate over the years has allowed me to be able to do all the things that I have checked off of my "bucket list." I'm pretty happy with my accomplishments though they may not seem like much to others here.

As for my wife, she has done outstanding. I could objectively say she is already better than at least 80% of the other divers I have witnessed over the years. Reading is fundamental and obviously you have a hard time seeing the words I have posted earlier about how she did do 2 dives with Blue Bubble and her backrolls were just great. Other than practice in the pool, we hadn't had the opportunity to do a real life backroll due to the boats we had been on up to that point. I also said she prefers to do giant strides and I have also taught her how to do those properly. She doesn't jump like most people and then go completely u/w thrashing about. She does a controlled step-off and keeps her head above water after performing a perfect scissor-kick just as she is entering the water. Her bouyancy control is incredible for her experience level and she is already very "comfortable looking" u/w with an excellent swim profile....much better than most of the people that are usually bumping into each other, crashing into the reefs and stirring up silt. ETA...I forgot to mention that her air consumption is also very good and she has excellent control of her descents/ascents. I hate to break this to you but you might have many, many logged dives but still be a "bad diver" and just not know it. I've seen it every trip and every locale without exception, and it's always those people that are talking the loudest about how many dives they have and how experienced they are (in their own minds anyway:wink:) My wife mastered the skills and concepts quickly (also like I had already mentioned but you apparantly glossed over) but I knew I needed to make everything as smooth and as comfortable as possible so she wouldn't have a "bad experience" once whe hit the ocean and get turned off to diving forever. I obviously must know what I am doing since she now can't wait to make more dive trips! Wow...amazing isn't it:shocked2:

It also seems like I'm not out of line with liking Devil's Throat since I did it only once. And once again you fail on reading comprehension since I said it was "one of the best dives" I have ever been on since I have lots of those when going down memory lane with my log books. Many people have posted they really liked it the first time but then the fondness diminished some after more trips back there. I guess that's why I like to not keep repeating the same locations over and over again...it keeps me happy:D I still say it and Cathedral are "great" dives.

And let me further clarify that the wife and I are not interested in going on any vacation trying chase down some sort of a culinary magical experience. I want great tasty food and lots of that is easy to find....ya know...sort of like at a resort where we are staying:wink:. That is just our preference and I am not knocking others that feel different.....to remind you once again since your reading comprehension seems underdeveloped, I stated in my OP that I wasn't trying to change anyone's minds or preferences....just give a review on what happened to us based on what we were expecting/looking for hoping it might inform others with similar tastes/expectations/preferences.

So junior, YOU seem to have the know-it-all problem and the potty mouth problem. Continue on with your superior attitude...I know exactly what kind of an internet tough guy you are...you are a dime-a-dozen and a legend in your own mind:D


I don't know what all your wrote there, since the longer the posting usually the less point there is to it, but I imagine you spent about 2000 words trying to justify your life or career or diving or something.

Anyways - now you might get the point.

I got your goat and you're probably pissed because how could anybody know more than superficial things about you without getting to know you and basing an opinion off just a few postings?

Sound familar? Ringing a bell?

This is the same feeling everyone else has about somebody who has nothing but a superficial knowledge of the island of Cozumel from a few minutes here and there. You've got a superficial very shallow depth of experience on Cozumel so we all take it with a grain of salt. No different then you are taking my superficial conclusions about you.

Get it? :eyebrow:

I'm glad you were able to salvage your vacation at the Grand.
 
This was one of the most disturbing part of your post to me. Any research on the island would have given you plenty of warnings about the danger of scooter rentals - glad you made it safely and had no incidents with this.

Wow. I would've thought a scooter rental would've been a good way to get around fast & easy and take a look at things. What's the big danger with renting a scooter in Cozumel (I might make a dive trip there someday with my wife & a friend of ours, so I'd like to know!).

Richard.
 
Wow. I would've thought a scooter rental would've been a good way to get around fast & easy and take a look at things. What's the big danger with renting a scooter in Cozumel (I might make a dive trip there someday with my wife & a friend of ours, so I'd like to know!).

Richard.
Oh, it you take a good helmet with you (I don't know if they ever offer them, but...), are experience at operating a scooter in unpredictable traffic including lost gringos driving rental cars on strange streets with Spanish signs, etc - and feel very adventurous - no never mind, just don't.
 
Richard, try searching scooter on the board. There are all kinds of horror stories. Like a couple coming back to the hotel wrapped in bandages on the first day of a vacation. And seem to remember one on a missing manhole cover.

That being said it seem about 8 million people ride them. If you have MC experience, maybe. I think alot of people who would be shaking riding them in familiar areas try to ride in Coz and pay for it. Traffic is interesting sometimes. People sliding around you, cabs in a hurry and you on a scooter. might not be worth it. Get a VW bug and enjoy that adventure!
 
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